We had an amazing trip! Everything unfolded smoothly from the flight to the hotel, to the tours and return home. Every question we had was answered within a reasonable amount of time before the trip b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had to call with some questions and our travel representative was very informative in explaining some confusing portions of the website and even gave us some flight options that we were unaware we... See more
Company replied
Adrianna was very helpful. She understood our needs and worked hard at arranging our flights, hotels and transfers. Her communication skills were good, both on the phone and by email. I look forward t... See more
Company replied
Great price along with recommendations for sample itineraries of things to do on each island. I like that everything is included in the package price. Good communication so far. Thank you/ Obrigada! L... See more
Company replied
Company details
About Azores Getaways - Azores Vacations Specialists
Written by the company
Azores Getaways is your local expert for unforgettable trips to the Azores.
As the only travel agency born and based in these islands, we create completely customized travel packages with flights, handpicked accommodations, and exclusive experiences — all backed by insider knowledge only true locals can offer. Our Azorean team handles every detail for stress-free travel, from volcanic adventures to whale-watching and authentic cultural immersion. Transparent pricing, no hidden fees, just seamless service from booking to homecoming.
As the only travel agency born and based in these islands, we create completely customized travel packages with flights, handpicked accommodations, and exclusive experiences — all backed by insider knowledge only true locals can offer. Our Azorean team handles every detail for stress-free travel, from volcanic adventures to whale-watching and authentic cultural immersion. Transparent pricing, no hidden fees, just seamless service from booking to homecoming.
Contact info
Avenida Eng. Luís Alberto Meireles Martins Mota, nº 8, 9560-414, Lagoa, Portugal
- +1 857-557-6251,+1 647-946-8245
- bookings@azoresgetaways.com
- azoresgetaways.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant staff and efficient booking
Pleasant staff and efficient booking. Good information sent to us about the Azores.
18 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Mary,
Thank you for the kind words! We are so pleased the team made a great impression and that the information helped set the stage for your trip.
The islands are waiting and we know they will not disappoint!
Kindest regards,
Azores Getaways Team
Great connections and bookings
All logistics were handled well for a multi-island trip...flights, hotels and car rentals were seamless.
17 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Cynthia,
Thank you for the kind words! We are so pleased everything came together so smoothly across the islands.
We hope the Azores left a lasting impression and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
My Dream Makers
The support we received from Azores Getaways. The service and the hospitality.
17 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Francisco,
Thank you for the kind words! Dream Makers is a title we will gladly accept. We are so pleased the service and hospitality made such an impression.
We hope the Azores left a lasting mark and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
Booking with Azores Getaways
Booking with Azores Getaways ways excellent - quick responses, accurate information and practical suggestions. They also provided additional information on specific interests on request. Booking with Azores Getaways is a master class on how holiday booking should be done!
17 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Percy,
Thank you for this wonderful review! A master class in holiday booking is about the best compliment we could receive and we will make sure the whole team gets to read this!
We hope the Azores exceeds every expectation!
Kindest regards,
Azores Getaways Team
Azores Getaways is awesome!
We had an amazing trip and any questions we had were answered immediately and thoroughly. We will definitely use you on our next trip to the Azores!
17 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Adam,
Thank you for this wonderful review! We are so pleased the trip delivered and that the team was there whenever you needed them.
Whenever you are ready for the next one, so are we!
Kindest regards,
Azores Getaways Team
Friendly efficient service
14 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear David,
Thank you for the kind words! We are so pleased the experience felt smooth and the team made a great impression.
Get ready for an unforgettable adventure!
Kindest regards,
Azores Getaways Team
Isolde is always following up with me…
Isolde is always following up with me and when she was out of the office someone else returned my call
Wonderful service!
16 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Margaret,
Thank you for the kind words! We are so pleased Isolda and the team were always there when you needed them. That continuity of care is something we are very proud of.
We cannot wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
The accommodations were wonderful
The accommodations were wonderful, the car rentals went seamless, beside having a public strike we only had 1 flight delay
4 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Rosemary,
Thank you for the kind words! We are so pleased the accommodations and car rentals delivered and that despite the strike and the delay, the trip still came together so well.
We hope the Azores left a lasting impression and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
Awesome tour experience - no large groups. All tours were small and excellent - local people provided a personal experience in each experience we participated in. Accomodation was excellent.
Very responsive to what we were looking to experience
9 April 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Kim,
Thank you for this wonderful review! We are so pleased the small group tours and local experiences made such an impression and that the accommodations hit the mark. That personal touch is exactly what makes the Azores so special.
We hope the islands left a lasting mark and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
very easy to talk with someone who was…
very easy to talk with someone who was friendly and quite knowledgeable as well as helpful
7 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear April,
Thank you for the kind words! We are so pleased the team made such a great impression and that everything felt easy from the start.
The islands are waiting and we know they will not disappoint!
Kindest regards,
Azores Getaways Team
Outstanding and very knowledgeable
Outstanding and very knowledgeable, worked closely to put together a custom itinerary. With upgrades. Very impressed….plus the follow up. By looking forward to our trip.
7 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Brent,
Thank you for the kind words! We are so pleased the team was able to put together exactly the itinerary you were looking for and that the follow up made a difference.
We have a feeling the Azores is going to exceed every expectation!
Kindest regards,
Azores Getaways Team
Easy to book and good communication.
Easy to book and good communication.
Would have liked to have been able to pay a 50% deposit and the balance in the new year instead of paying up front.
6 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Barbara,
Thank you for the kind words! We are so pleased the booking process felt smooth and that communication hit the mark. Payment options do vary depending on the package and our team is always happy to discuss what is available.
We cannot wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
Great communication easy to book
Great communication easy to book. All my questions were answered perfectly.
6 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Hi Leonardo,
Thank you for the kind words! We're so glad the booking process was smooth and that our team could answer all your questions. We can't wait for you to experience the Azores!
Kindest regards,
Azores Getaways Team
Curated experiences
Curated experiences, excellent service before and during the trip, fantastic hotel locations! True Portugal experts!
12 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Jennifer,
Thank you for this wonderful review! We are so pleased every aspect of the experience hit the mark and that the team was there for you from start to finish.
We hope Portugal left a lasting impression and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
Adrianna was very helpful
Adrianna was very helpful. She understood our needs and worked hard at arranging our flights, hotels and transfers. Her communication skills were good, both on the phone and by email. I look forward to communicating with her more about activities while we are there.
1 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Lynnene,
Thank you for the kind words! We are so pleased Adrianna was able to take such good care of you and that everything came together just right. We will make sure she gets to read this!
The best is yet to come!
Kindest regards,
Azores Getaways Team
Terrific Experience
We had an amazing trip! Everything unfolded smoothly from the flight to the hotel, to the tours and return home. Every question we had was answered within a reasonable amount of time before the trip began. While we were in Portugal, we realized an error in the number of people registered for one of tours. Azores Getaways quickly responded and corrected the error hassle free. We highly recommend Azores Getaways for a relaxed, easy and smooth Portugal vacation.
10 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Nancy,
Thank you for this wonderful review! We are so pleased everything came together so smoothly and that the team was able to sort out the tour registration quickly and without any hassle. That is exactly the kind of support we want every traveler to feel.
We hope São Miguel left a lasting impression and that we get to plan another adventure for you soon!
Kindest regards,
Azores Getaways Team
Great price along with recommendations…
Great price along with recommendations for sample itineraries of things to do on each island. I like that everything is included in the package price. Good communication so far. Thank you/ Obrigada! Looking forward to this trip so much!!!
10 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Michelle,
Thank you for the kind words! We are so pleased the package felt clear and great value and that the recommendations gave you a good feel for what awaits on each island.
The Azores are going to be incredible. We cannot wait for you to discover it!
Kindest regards,
Azores Getaways Team
Booking Experience
Great booking experience with Margarida! She was super responsive and very helpful in adjusting the package to be exactly what we wanted. It was super easy to book.
20 June 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Samantha,
Thank you for the kind words! We are so pleased Margarida was able to tailor everything just right and make the whole process feel effortless. We will make sure she gets to read this!
Get ready for an unforgettable adventure!
Kindest regards,
Azores Getaways Team
Our Representative was professional
Our Representative was professional, friendly and efficient which made the booking process easy
9 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Ellen,
Thank you for the kind words! We are so pleased the team made the booking process feel smooth and effortless.
The best is yet to come!
Kindest regards,
Azores Getaways Team
Agents are available and attentive-…
Agents are available and attentive- either answer the phone or a short hold
They listened to my needs and concerns and helped with an itinerary to satisfy that!
When my agent was not avilable, other agents helped.
9 July 2026
Reply from Azores Getaways - Azores Vacations Specialists
Dear Cheryl,
Thank you for the kind words! We are so pleased the team was always there when you needed them and that the itinerary came together just right.
Get ready for an unforgettable adventure!
Kindest regards,
Azores Getaways Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.