Avada Commerce Reviews 

4,509
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,064 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely helpful, professional, and exceptionally quick to respond to any questions or technical doubts. People note that staff members always go above and beyond to quickly resolve issues and patiently guide users step-by-step through the entire store setup process. Some reviewers were happy with the easy-to-use application and its valuable features specifically designed for effective store optimization and bundle offers. Consumers consistently enjoy the smooth overall functionality and the prompt, tailored assistance provided by engineers for managing their online stores.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that assistants are very helpful and professional.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and professional... See more

Application

Clients share positive opinions on app, highlighting smooth functionality and ease of use for managing online... See more

User experience

Users describe positive interactions with user experience, highlighting smooth application functionality and... See more

Response time

Customers consistently report positive experiences with response time, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Out of all the apps I use in Shopify, this one has a whole team behind it that helps me out. A lot of the speeding up of my website is over my head most of the time, so having them do it for me or hel... See more

Rated 5 out of 5 stars

Aughust was my chat support! She was kind and patient with me during the whole process & took the time out to check everything - even provided clarity. Turns out I needed to clear my browsing history!... See more


Company details

  1. Direct Mail Advertising
  2. CRM Provider
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Software Company

Written by the company

Avada Commerce is a dedicated leading app builder for Shopify where you can find any e-commerce solutions for your online business with great support and officially qualified module quality


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(4,509)

1,124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great support

Our website speed improved from 29 to 58, and their service has been incredibly quick and effective. Whenever any issue comes up, they resolve it within hours. Really great service and support!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Arthur was very fast to create what I…

Arthur was very fast to create what I wanted to do. He responded with some screenshot to make sure he understood my need, and let me check my website before he move to another customer. I will give him more star if I could. Thanks Arthur

3 September 2026
Unprompted review
Rated 5 out of 5 stars

today i was stuck in a very serious…

today i was stuck in a very serious problem and try to sort out whole day but it fail then i contact with Jasmine AOV.ai and she is really a kind hearted and friendly nature she help alot an sort out my issue thanx dear i really appreciate your work and rate 5/5

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Avery was a very huge help tonight.

Avery was a very huge help tonight. I had a few questions that she answered all of them very simply. I understood them very well ad they were very helpful, as was Avery. She even assisted me of things outside of just questions like changing a header for me. She was very patient and her tone was very welcoming and sweet. Over all I'd give her a 10/10 in many aspects like communication, clarity, tone, and more.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service!! Definitely recommend

Penelope is very helpful and thoughtful. She helped fix my website theme as well as worked on the SEO optimization. I would definitely recommend her skills due to how friendly, knowledgeable and talented she is.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great support from Viola!

Great support from Viola!"

Viola was incredibly helpful and honest. She quickly escalated my technical question about FAQ block performance to her team and gave me clear, accurate answers. The FAQ setup was straightforward and the support was responsive. Really appreciate the genuine help!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from Jasmine and the…

Excellent support from Jasmine and the AOV.ai team. We had trouble getting the Volume Discount to work correctly with our Shopify Horizon theme. Jasmine helped us with collaborator access, fixed the integration, and made sure the discount worked from the product page all the way through cart and checkout. Fast, friendly and very helpful support. Thank you!

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Super Helpful

Julio helped me identify the problem and resolve it quickly and securely. The customer service team responds very fast, works quickly, and is very friendly.

28 August 2026
Unprompted review

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