Audi Reviews 

I took my car to Lookers Farnborough Audi today for a service, and I have to say the experience was excellent from start to finish.

From the booking process through to the service itself, everything was handled professionally and smoothly. A special mention to Mani Ahmed, who was fantastic throughout the day. He kept me regularly updated on what was happening with my car, which made the whole process feel very reassuring and well managed.

I waited at the dealership while the service was being completed, and the waiting area was comfortable, pleasant, and a great place to sit with a coffee while my car was being looked after.

I also received a video update of the vehicle check, which I thought was brilliant and really added to the overall customer experience.

Honestly, this is the best service I have received from a vehicle dealership. Thank you to Mani and the team at Lookers Farnborough Audi. Excellent service all round.

My car door was damaged in a car park by an unknown person and I needed a body shop repair. Since my car was less than a year old I was quite upset about the damage.

I visited Nottingham Audi to get a quote and understand the repair. Craig Hanrahan came to discuss the issue and reassured me that it would take a day and could be dealt with in a few weeks. The price was also very reasonable.

On the day of the repair, Craig kept me updated throughout and put my mind at ease. He promised to care for my car as well as I do.

When I collected the car, the repair was fantastic and I couldn’t tell it had ever been damaged previously. Craig explained everything and I could tell the repair was done to a high standard.

Overall, the door repair was outstanding and Craig’s customer service was truly wonderful and I would have no hesitation to go to Nottingham Audi and seek his help should I ever (hopefully not) have such an issue again.

Very disappointing experience with Guildford Audi, Audi UK and Audi Germany. A clear component failure has been dismissed as “external damage” without any proper evidence being provided. I raised this to Audi Germany who didn’t provide any help.
Despite multiple requests, I have not been given any meaningful diagnostic report or supporting detail to justify this conclusion. The response has felt like a standardised rejection rather than a fair, transparent assessment of the issue.
This is particularly concerning given that the case has been overseen by Chris Coughlan, Head of Business at Guildford Audi, where I would have expected a more thorough review and stronger customer focus.
What makes this more frustrating is that the vehicle was purchased with an Audi Approved Used warranty, which I understood to offer a higher level of reassurance and support. Based on this experience, that confidence has been significantly undermined, and I would question the value of paying a premium for this level of cover.
For a premium brand, this level of service and lack of accountability is simply not acceptable. As a loyal Audi customer, I find the handling of this matter extremely disappointing and not reflective of the standards Audi promotes.
Overall, this experience has significantly undermined my confidence in the brand.

One of the best service for me was in Audi Fredericia,Eldin Xhaferi recommend me to visit Audi in Fredericia , they fixed my car in short time, with very good price and high al quality work
Sow I recommend visiting this place

I recently needed some urgent assistance regarding my Audi's original factory specifications and paperwork, and Rachel at Audi Milton Keynes was absolutely brilliant. She went completely above and beyond to find exactly what I needed, dealing with my request efficiently, professionally, and with a lovely attitude. She made a stressful situation so much easier. Excellent service from a premium dealership—thank you so much, Rachel!

Audi doesn't stop to amaze me, the current sport mode on Audi blowed my mind. Especially on high ways, fantastic 👏👌🏽

"Audi offers a great combination of luxury, performance, and advanced technology. The driving experience is smooth, the interior quality feels premium, and the design is stylish. While maintenance and repair costs can be on the higher side, the overall comfort, safety features, and brand reliability make Audi a strong choice for anyone looking for a premium vehicle."

The user interface in our 2025 A5 is incredibly confusing and user unfriendly. Nothing is in its logical place. And it sometimes switches between CarPlay and their system for no reason.
The car rides very rough at all 3 user settings.
It's not as fun as a BMW.

Spoke to Daniel today to book my Q8 I’m for a recall on my car. So professional and advised me of the process and offered a complimentary car wash. On asking if Audi Nottingham could contact me for service and MOT the reply was most definitely. A true ambassador for your Nottingham service centre - Thank you.

I bought a Q6 6 months ago at Audi Horsholm and had to bring it back almost immediately due to software problems.

6 months later the car is still with Audi and they refuse to refund the purchase.

Do not buy Audi

Super glad for processen omkring leasing af Q4 etron. Eneste skår i glæden er Clever

Three times in a row, where I used the Audi workshop, and where I had booked the appointment and explained the work/service to be done days in advance, and were I was informed that the car would be ready for pickup by the end of the same day, I was informed by the end of the day either that work had not started and that they needed to keep the car over the weekend, but offered that I could rent one of their much smaller customer-cars for a price of 450 DKK per day. On the last occassion 10 days ago, I had even informed in advance that it was crucial that I got the car back by the end of the day, as it was needed for a long drive, but yet I was just informed that no work had been done, and I could rent one of cars for the weekend.
It appears that the Audi workshops do not care the slightest bit about their customers, possible because they believe they have some kind of monopoly, and that they are more focused on renting out their customer-cars for multiple days.
The Audi workshops in Gladsaxe and on Amager therefore clearly cannot be recommended

Great Customer service

Ja for in rektig god behandling af Salger Chrestian Bladt super kompetent og venlig man 🤩

Thomas er super flink og alt blev overholdt som aftalt . Meget behageligt sted at handle bil .

I gave the car for a normal service. When I got the car back after a day, there was a sound coming from the rear which was not there before. They said to solve it I have to replace a part. So they are trying to solve an issue which didn’t exist before. Also there was a car was and vacuum promised(that was for another issue where they couldn’t even find the car keys after service), and they didn’t even bother to do it. Never going back here

I am writing this in English to reach as many people as possible and hopefully save others from going through the same experience.

My experience with Audi Amager has been extremely disappointing and frustrating. From the beginning, the level of service and professionalism has not matched what you would expect from a brand like Audi. There have been repeated issues with my car, long waiting times, and poor coordination between departments.

One of the biggest concerns is the lack of accountability. When problems occur, it feels like responsibility is constantly pushed around rather than properly handled. Instead of clear solutions, I have often been met with delays, unclear answers, and additional costs.

There also seems to be a lack of available parts and proper follow-up, which only adds to the inconvenience and wasted time. As a customer, you expect efficiency and transparency — unfortunately, that has not been my experience here.

I strongly recommend that anyone considering this dealership does their research first. There are videos online, including Jon’s video on YouTube, that reflect similar concerns and experiences, which I unfortunately can now relate to.

Overall, this has been a very poor experience, and I would not recommend Audi Amager based on how my case has been handled.

Never going back to BMW after getting my new A6!