Autohero Nederland Reviews 

1,877
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I have been very impressed with Autohero service both at point of sale ~1.5 year ago (professional and prompt responses, quick reaction when a charging cable was missing), and also afterwards when I h... See more

Rated 5 out of 5 stars

Really smooth experience buying my car from Autohero. The whole process was easy, the car details were clear, and everything was well organised. Happy with the service so far!

Company replied

Rated 5 out of 5 stars

I had a great experience with Autohero. The service was professional, smooth, and easy from start to finish. The team was friendly and helpful, and everything went well. I’m very happy with my new Kia... See more

Company replied

Rated 1 out of 5 stars

I am very disappointed, I raised multiple claims on the vehicle after receiving it, missing,damaged, loose, misaligned door parts and all my claims have been closed with no reason or contact with me.... See more

Company replied

Company details

  1. Used Car Dealer

Written by the company

Wij verkopen alleen tweedehands auto's uit eigen voorraad. Elke auto is grondig gecontroleerd, getest en volledig rijklaar gemaakt door onze experts. Met 12 maanden garantie inbegrepen. Bij ons krijg je 21 dagen geld-terug-garantie: dus geen korte proefrit, maar echt ervaren in het dagelijks leven. 21 dagen lang, om zeker te weten dat de auto perfect bij je past. Wij bieden tweedehands auto's van alle merken en modellen – passend bij jouw budget. Je bepaalt zelf wanneer je jouw droomauto wilt kopen, want onze shop is 24/7 geopend. https://www.autohero.com/nl/

Autohero - Auto kopen: Eindelijk makkelijk

Written by the company

Ben je op zoek naar je volgende auto? Bezoek dan ons Autohero Center of ga naar autohero.com.
Ongeacht het merk, ongeacht het model: meer dan 400 tweedehands auto's tegen topprijzen wachten op je. Elke auto heeft een transparante onderhoudsgeschiedenis, is gecontroleerd door Autohero, professioneel rijklaar gemaakt en wordt overgedragen met gratis basisgarantie van 12 maanden. Heb je vragen? Ons team staat klaar om je telefonisch, via e-mail of persoonlijk in ons Autohero Center te adviseren. Vind nu jouw auto bij Autohero.

Jouw voordelen bij Autohero:

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie

Inclusief 12 maanden garantie | Getest & rijklaar gemaakt | 21 dagen geld-terug-garantie
Hier kun je bij Autohero naar uitkijken: geteste tweedehands auto's, bezorging aan huis, 21 dagen geld-terug-garantie, en 12 maanden garantie op elke auto. Optioneel bieden we je graag een verlenging van de garantie financieringsmogelijkheden, inruil van je oude auto en een registratieservice. Wil je meer weten? We helpen je graag! Ga naar autohero.com voor alle info en meer.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(1,877)

506 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service! Prompt replies, no formality

I have been very impressed with Autohero service both at point of sale ~1.5 year ago (professional and prompt responses, quick reaction when a charging cable was missing), and also afterwards when I had an issue with my wiper. Autohero agreed that this issue was covered by the warranty and reimbursed the cost. I am especially happy that the responses are always prompt and human. Also, it is possible to discuss matters via email and without formality. Well done!

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience overall

Very good experience overall, very friendly people on the pickup

3 November 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Stephen for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Really smooth experience buying my car…

Really smooth experience buying my car from Autohero. The whole process was easy, the car details were clear, and everything was well organised. Happy with the service so far!

27 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Ashen for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Everything is perfect and…

Everything is perfect and professionally done.

27 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Vahid for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Good comunication

We ordered a car, but then changed our minds. The cancellation process was simple, and it was easy to get in touch. Thank you.

19 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Buroma for your review. Good luck finding a great new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

I had a great experience with Autohero

I had a great experience with Autohero. The service was professional, smooth, and easy from start to finish. The team was friendly and helpful, and everything went well. I’m very happy with my new Kia Picanto and would definitely recommend Autohero to others!

6 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Beste Şimşek for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

I had a positive experience

I had a positive experience. The team is very attentive and responsive.

12 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Emre for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Every step

Every step, from ordering to picking up the vehicle, was smooth and efficient. Plus, the premium warranty gives us peace of mind on the road. I also appreciated the delivery to a pickup point near my home

8 October 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Hawa for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 4 out of 5 stars

Helpful staff

The staff were very helpful and supportive throughout the process. Although the first car had an issue, they handled the situation professionally and gave me the opportunity to choose another car.

25 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Christos for your review. We wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient system, smooth process! Overall, I had a great experience and I would strongly recommend it 👌

19 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Hossein for this review! Great to hear from you and your overall positive experience, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

AutoHero experience

I had a very pleasant experience with AutoHero and I am very happy with my choice. From the very beginning, I was welcomed with professionalism, friendliness, and seriousness. The entire car-buying process was simple and transparent, and communication was excellent.
The car was exactly as described, and the whole buying experience was a good one, it is clear that they place great importance on customer satisfaction and the quality of the services they provide.
I highly recommend AutoHero to anyone looking to buy a car and looking for professionalism, reliability, and quality service.

28 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Eduard-Marius for this review! Great to hear from you and your overall positive experience, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Bought my car here

Bought my car here. Everyone was helpful and got support every step of the way. The car is in good enough condition. There were some defects, but they're taking care of it quickly.

1 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Giuseppe for this review! Great to hear from you and your positive experience, we wish you a lot of fun driving your new car 🚗 Best Team Autohero N

Rated 5 out of 5 stars

Car buying

I can't complain about anything, the service and the support of the Autohero "medewerkers" was great until the moment of buying the car.

17 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Gustavo for this review! Great to hear from you about our service and support , we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 1 out of 5 stars

more imperfections than stated

I am very disappointed, I raised multiple claims on the vehicle after receiving it, missing,damaged, loose, misaligned door parts and all my claims have been closed with no reason or contact with me. the vehicle still has a recall that hasn't been cleared from 2023. every item I have claimed was not disclosed in the imperfections of the vehicle, I would have never bought this vehicle for the price I paid with all these issues. they deserve a no star rating for customer service.

15 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Hi Kumaren, we hope this is a misunderstanding and happy to get in touch with you. Unfortunately we have not been able to reach you today, would you have time to call back? Best, team Autohero NL

Rated 5 out of 5 stars

Donald was very pleasant and…

Donald was very pleasant and professional, the process was seamless.

14 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Jcs doc for this review! Great to hear from you and your overall good experience and the service specifically from Donald, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

Donald was kindly and explain all the…

Donald was kindly and explain all the process. Very quickly and fast.

10 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Mayra for this review! Great to hear from you and your overall good experience and the quick service, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 4 out of 5 stars

it was over-all a good experience

it was over-all a good experience, always getting calls for confirmation and giving informations. didn't expect everything will go so smoothly exept for the last minute i had to pay a little extra because of an misunderstanding for some scatches in my old car, they were still nice to meet me halfway with final pricing.

8 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Youness for this review! Great to hear from you and your overall good and smooth experience, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

Rated 5 out of 5 stars

I got welcomed by 2 kid guys working at…

I got welcomed by 2 kind gentleman working at the location and got offered a drink. Helped me with all the questions about the car and they were kind.
Btw Kim, thanks a lot for fixing the documentation :)

3 September 2026
Unprompted review
Autohero Nederland logo

Reply from Autohero Nederland

Thank you Anas on behalf of our entire team! Great to hear from you and your positive experience, we wish you a lot of fun driving your new car 🚗 Best Team Autohero NL

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