Apache Pizza Reviews 

121
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were unhappy with their experience overall. Consumers frequently experienced extremely long delivery delays, leaving orders waiting for hours before arriving completely cold. People also reported receiving incorrect dishes, missing items, or food quality that fell far below expectations. Furthermore, interactions with customer service and delivery drivers were described as rude and unhelpful when complaints were raised. Some reviewers were happy with the welcoming staff members and enjoyed tasting the freshly prepared dishes. Consumers often recommended specific popular options, noting that items like the specialty pizzas and milkshakes exceeded expectations. A few patrons also appreciated the quick service during their visits to local branches.

What people talk about most

Product

Clients share ambiguous opinions on product. While some reviewers praise the delicious, fresh pizza, massive... See more

Order

Users describe negative interactions with order processes, frequently citing missing items, incorrect meals,... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly. Some consumers report... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement among reviewers. Some consumers... See more

Service

Customers consistently note negative experiences with service, describing it as shocking and unprofessional.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We live 2 minutes from this shop, we've ordered many times before and never had this issue. If they were having problems they could have told us because we ordered 1hr20+ minutes ago & called twice... See more

Rated 1 out of 5 stars

Was really looking forward to finding a new pizza place and one who does Camembert bites! Order arrived good timing and all seemed good but then I went to eat the ice cream I bought and noticed the te... See more

Rated 1 out of 5 stars

Originally ordered and said it would take 20 mins then rang after half an hour saying it would take 20 minutes as they were busy. That was understood but then after an hour and ten minutes still no fo... See more

Rated 1 out of 5 stars

I normally always order from here and have never had a bad experience until today. I'm giving this place one star because I have to. The delivery was ridiculously slow. I ordered my food, and it took... See more


Company details

  1. Pizza Delivery
  2. Fast Food Restaurant
  3. Pizza Restaurant
  4. Pizza Takeaway

Written by the company

Pizza Ireland If you are looking for delicious pizza takeaway or delivery in Ireland you are in the right place. At Apache all our pizzas are fresh, hot and ready to go. You just have to order your pizza delivery in Ireland and relax, we will deliver your pizza straight to your door. You can also order pizza for takeaway and it will be ready for collection at your nearest store. Pizza Delivery We offer pizza delivery across Ireland so you just can order online or over the phone and relax while you wait for your favourite meal deal. We offer pizza delivery most major towns across the country. We reserve the right to limit our delivery area. Delivery charge may apply. Please ring your local shop for more details and we will be happy to help you. Pizza Take Away You can also visit our store and order your pizza to take away at our stores, we are located in most major towns. You can order your pizza online, in-store, on our app or over the phone. Pizza Menu Check out our pizza menu and choose from a great range of pizzas. We also offer amazing meal deals and dishes including delicious fried chicken, burgers, chips and dips along with tasty desserts and drinks ready to be delivered. You can view our full Pizza Menu and order pizza online for delivery or collection. Best Pizza in Ireland At Apache Pizza we offer a great range of pizzas as well as some fantastic seasonal deals. We have lots of exciting pizza flavours; whichever pizza is your favourite we have got you covered with a range of fresh ingredients and sauces for you to choose from. Try the best pizza in Ireland now! While we will do our utmost to ensure your delivery will arrive within 30 minutes sometimes circumstances are beyond our control like weather & traffic. Irrespective of delivery time you should always receive your Apache Pizza products in piping hot perfect condition, but if for some reason our product or service is unsatisfactory, please let us know. We offer pizza delivery in Ireland as well as pizza delivery in Northern Ireland. Choose your favourite meal and order pizza online now.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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2.3

All reviews

(121)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered our food we were told it would…

Ordered our food we were told it would be a half an hour it was an hour and a half and still no sign of our food we are very disaapointed with our order as we have now had to cancel it and ask for a refund because it got to late

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered through the in-app method for…

Ordered through the in-app method for Glenties in County Donegal. After 20 minutes it still said preparing the order. I went in to the store and order had been ready for some time. Got in our camper drove away. When we stopped pizza was cold and the chips were obviously not fresh. I reckon from the day before. I contact the company through social media but they said all complaints are to be made directly to the store. They were not interested in customer service

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid.

This place has to serve the worst pizza and dishes in the world. Ordered food which arrived stone cold so was inedible. So expensive for disgusting rubbish. Avoid!

7 August 2025
Unprompted review
Rated 1 out of 5 stars

We received kebabs that were freezing…

We received kebabs that were freezing cold and it looked like someone took a bit out of it it was discusting when we called the woman said it wasn’t their problem and hung up discusting people

30 July 2025
Unprompted review
Rated 1 out of 5 stars

If zero stars was an option that is…

If zero stars was an option that is what I would rate it. I’m beyond pissed of after I had been waiting 2 hours for a order just for some chungas down the road to have eaten my food and this is beacuse apache worker didn’t confirm the order with the person and they just took it. Absolutely furious and starving 😡!

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Definitely dishonest people working…

Definitely dishonest people working here. Charged me for one thing and gave me another. The pizza and garlic bread was the worst I ever had. Don’t eat here, there is by far better places in town. You’re better off going hungry than eating here!!!

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Done

Done. Absolutely done with them. Terrible food. Terrible service. Terrible app

16 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would!

If I could give 0 stars I would!

Terrifying and rude behaviour at 12:15 am on Sunday night

We pulled in from Dublin late at night with our two young children hoping to order from the hatch and use the bathroom—we were told we could do both. But when I went inside, a staff member started shouting aggressively, waving his arms, and insisting they were closed—even though it was only 12:15 am and they were due to stay open until 1 am.

I tried to explain calmly that my husband was ordering food and we’d been told we could use their restroom, but the shouting continued. It was intimidating, frightening, and completely unnecessary.

My children were tired, hungry, overwhelmed, and desperately needed the toilet. This kind of unprofessional, hostile behaviour is unacceptable from any business, especially one serving families. We left immediately without ordering. We will never return.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Apache Pizz Ballyshannon,

Apache Pizz Ballyshannon,, made an online order for delivery , delivery never arrived , called to site myself to find out where’s the delivery?? Staff extremely aggressive and threatening , I called Gardai to site in Ballyshannon re staff threatening me across counter ,told it’s a civil matter and have to make statement in station etc , meanwhile I’m nearly €59 down ??????
Apache pizza Ballyshannon your staff are a disgrace
Never ever will I order from you and will make sure everyone knows
As for trying to make a complaint directly in your website it’s a joke, can clearly see my order made but strange the way way order number dissapeared hence can’t go any further with complaint online
Absolutely horrid staff on site , by the way incident all on cctv as well ???

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Where's my toppings?

Ordered large pizza, double pepperoni, double mushroom. Opened the box and i could barely find any mushrooms and i was lucky to have 1 piece of pepperoni on each slice. Very poor.
I did contact the shop, and got no sense from the guy on the other end of the phone.
I've had great pizza's from other Apache outlets and they have all been top quality.

27 May 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Steve, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

GIVE IT TO THE GULLS

Burned reheat without the extra cheese I ordered and no dip...Rubbish.....AVOID!

26 May 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Jimmy, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with a staff member named Ather. He was quite rude when I asked about the curry sauce and became even more disrespectful when I inquired about other options. His attitude was unprofessional, and he was unnecessarily cheeky, especially when my Irish friend needed help placing an order. Based on this interaction, I would not recommend this place.

17 May 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Sam, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 5 out of 5 stars

Delicious pizza and the friendliest service!

Delicious pizza and chips for our school celebration today - everyone was so delighted and thank you for being so accommodating when we had to change the delivery time - really friendly service! Thank you all again.

15 May 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Thank you for leaving us a review - it's very appreciated! At Apache Pizza we continuously work to create great food 🍕 and good experiences for our customers and your feedback makes it all worthwhile. We look forward to serving you in the future. 😁

Rated 1 out of 5 stars

Horrible!

Ordered a doner pizza from Tuam. Hot sauce wasn't hot, a few pieces of inedible doner meat, a few slices of onion, covered in lettuce. The worst pizza i have ever gotten. Tasteless!

10 May 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Annette, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

Your door man is a creep

Your door man is a creep, going with someone younger than his own daughter, Darren kavanagh

26 April 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Johndo, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 1 out of 5 stars

Vile

Absolutely the worst food I have ever had the misfortune to order. Disgusting is actually a kind description of what was delivered to Airside Premier Inn less than an hour ago. Not only was the food diabolical the delivery driver sat in his car and waited for me to come to him to get my order. I don't know if it's just me but when I pay €3.50 for delivery I expect it to be delivered. The delivery instructions contained room number and a note saying I would be in reception at the the stated delivery time. The food was stone cold....and I mean stone cold....not warm, luke warm...not a hint of warm...freezing cold. I ordered a doner kebab....this was a tortilla wrap rolled around a couple of slices of dodgy kebab meat, some lettuce and a few chunks of red onion that must have been chopped with an ax !! Taco fries.....these are actually beyond description...I have truly never seen anything like it in my life...I certainly didn't eat any of the crap that was sent. As far as Apache Pizza goes, no matter where I am in the world I will never order from this franchise again. Apache Pizza Swords is a place (I won't call it a food place, because it's not) that should have the shutters pulled down for good. I rang to complain but no one answered the phone....probably just as well. If you're ever staying in Airside Premier Inn to catch a flight or just passing through....steer clear of Apache Pizza, Swords.....because the absolute muck it sends out is nothing short of vile.

27 April 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Marcus, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

Rated 5 out of 5 stars

Great food and fast delivery

I recently had a great experience at Apache Pizza. The customer service was excellent, and the delivery was super quick. The owner was really nice, and the food was delicious. Highly recommend the Apache pizza in Glasnevin!

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible pizza restaurant in…

Absolutely terrible pizza restaurant in Dundonald. So so late I had to wait for it for over 2band a half hours.. Didn't even send the correct order. Full sugar coke sent which i cannot even drink as diabetic. Food below standard and service a disgrace

15 April 2025
Unprompted review
Apache Pizza logo

Reply from Apache Pizza

Hi Ronda, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was delayed and incorrect. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza

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