Aosom has amazing products at really good pricings plus thier sales promos adds a cherry on top.I had a minor issue regarding a missing cap for a cantilever Patio Umbrella , a customer service Rep p... See more
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Review summary
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I simply love this sidebar: it is beautiful, and elegantly simple at the same time very spacious. It feels rhetorical room with a zen feel perfectly blending in the room’s decor. It was so easy to bu... See more
Super fast delivery. Great prices…not sure how long the “material” on the red umbrella will look good but it wasn’t too expensive so I’m okay with a couple years of usage. The base is a bit smaller... See more
We purchased a beautiful gazebo to pur over our hot tub. We are happy with it and ordering directly from Aosom saved us a pile of money. It looks great but the assembly wasn't as seamless as we would... See more
Company details
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Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
8K reviews
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Great products and great delivery for…
Great products and great delivery for the best prices!!
20 July 2026
Answered my phone call when I needed my…
Answered my phone call when I needed my questions answered about the wicker couch I was interested in.
It arrived even earlier than scheduled date.
Very well constructed and quite straight forward to assemble.Very comfortable couch.
20 July 2026
I recently bought a patio awning and a…
I recently bought a patio awning and a cantilever patio umbrella.Each item bought separately.Both items were delivered 2 days ahead of quoted delivery and the packaging was meticulously done...no missing parts, all fasteners included. Lowest prices in that market segment...
13 July 2026
The order was received and the product…
The order was received and the product looks good.
13 July 2026
Have been very busy
Have been very busy, have not had time to start on assembly, but have noticed that it is extremely flimsy, very thin material, have you had other customers say that?
10 July 2026
Happy with the quality and shipping.
Happy with the quality and shipping.
Reasonable prices.
20 July 2026
Great transaction
The transaction was quick and the product is just what I had hoped for. Thank you Aosom CA
7 July 2026
Order was quick and delivery was fast
Order was quick and delivery was fast. Sandbox is not big, not room for 3 kids. Cute though!
7 July 2026
Not Satisfied
I read online that this product would cover my new patio set. However, it does not. I have to move the pieces around each time and place the table on top. Plus I found water pooled on one of the cushions after a rain shower, which tells me that it's not water proof.
20 July 2026
cheap products, terrible and difficult return procedure
Terrible cheap products that don't fit together properly. They promise a 30 day no questions asked return policy but when you contact them with a problem, they ask 100 questions and require pictures and an essay before issuing a refund or return mailing slip
17 July 2026
I regret my purchase
I regret my purchase; some parts were dented or damaged, it was clearly a return. Once assembled, the doors wouldn't close even though the concrete floor was level. I had to pay for brackets to reinforce the wobbly structure. Disappointing.
17 July 2026
Misleading & very disappointing
The product pales in comparison to the quality of sunbrella sets. I imagined it wouldn’t be as large as a comparable product but it is condo sized for a very small balcony. Three hours assemble labour x2 people was not clear at purchase.
17 July 2026
May use AI-assist with repliesRead more
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Received a defective product
Received a defective product. In talks with customer service to refund/exchange for a functional item.
17 July 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product and service.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused.
We are in the process of negotiating with you and we will help you resolve the issue as soon as possible.
Thank you for your time, patience and business with Aosom Canada!
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