A.M.A Selections Reviews 

87
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a fantastic experience, particularly with Mariek and the concierge team. They far exceeded expectations in helping outside of hours to set up and also fix some last minute issues for a surprise ex... See more

Rated 5 out of 5 stars

Had a truly flawless experience with AMA selections! The property was everything and more! The concierge team was always available and went above and beyond to make our stay truly special. Can’t wait... See more

Rated 1 out of 5 stars

€2,500 deposit taken on evidence that would embarrass a small claims court. Be careful with A.M.A. We paid quite a lot for a villa week in Puglia, including a €2,500 deposit and a €195 Acci... See more

Company replied

Rated 5 out of 5 stars

AMA selections had the best customer service I've ever had while renting properties in Europe. The property was beautiful and they were on call at all hours to help with itineraries and reservations a... See more

Company replied

Company details

  1. Vacation Rental
  2. Group Accommodation
  3. Holiday Accommodation Service
  4. Vacation Home Rental Agency

Written by the company

A.M.A Selections offers a collection of the finest privately owned properties for rent in Europe, complemented with an exclusive range of services of the highest quality. Executive Portfolio, brought to you by A.M.A Selections, offers an unprecedented level of service that is tailored to the discerning business traveler attending congresses and events in Cannes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(87)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic stay

Really enjoyed our stay! The team was fantastic. Communication with their concierge team was effortless. Made our holiday perfect!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Vacation of a lifetime

We just left a property in Tuscany and had the vacation of a lifetime. A huge thanks to the A.M.A team, in particular Savinee who was fantastic at organizing everything for our family!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

A wonderfully attentive experience

Had a fantastic experience, particularly with Mariek and the concierge team. They far exceeded expectations in helping outside of hours to set up and also fix some last minute issues for a surprise experience for my partner. I am so excited for our next trip with A.M.A.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a truly flawless experience with…

Had a truly flawless experience with AMA selections! The property was everything and more! The concierge team was always available and went above and beyond to make our stay truly special. Can’t wait for our next trip with them!

11 July 2026
Unprompted review
Rated 1 out of 5 stars

€2,500 deposit taken on evidence that…

€2,500 deposit taken on evidence that would embarrass a small claims court. Be careful with A.M.A.

We paid quite a lot for a villa week in Puglia, including a €2,500 deposit and a €195 Accidental Damage Waiver.

A.M.A retained the entire deposit. The headline charge: €2,500 to repair a garden sculpture, quoted as complete dismantling and replacement of every handmade element. A.M.A’s own check-out form, signed by the local team, records the damage as “only the bottom”. Their own technical report locates it in the lower portions. The €2,500 quotation was written by the same contractor who would be paid for the work, and is dated three days before the check-out inspection even happened.

Their evidence pack contained twenty photographs. All are screenshots, created two days after our departure, with no camera data. Not one image shows any item’s condition before our arrival, despite repeated requests. An item A.M.A waived in writing was reinstated after we disputed other charges (their email says so in terms), another charged item appears on no signed document, and the damage waiver we paid for was applied to nothing. No repair invoice has ever been produced. Mid-stay we also received a “mandatory” demand for a photo of our credit card, withdrawn a day later as having no contractual basis.

A “final decision” was declared on 7 August; three days later A.M.A admitted in writing it was still gathering the documents to support it. Questions about staff conduct and a camera over the private pool have never been substantively answered.

Beautiful property. Deposit handling we would not risk again.

1 August 2026
Unprompted review
A.M.A Selections logo

Reply from A.M.A Selections

We are disappointed to read this account, which does not fairly reflect the circumstances surrounding the security deposit deduction.

The damage concerns were identified and raised with the guests while they were still occupying the property, not retrospectively after their departure. Given the extent of the issues identified relatively early in the stay, the local property management team attended the villa to discuss the concerns directly with the guests and to help ensure that no further damage occurred during the remainder of their stay. The guests had also signed an inventory document upon arrival.

The guests acknowledged in writing that their young children had caused damage.

We would further clarify the characterization of the photographic evidence. The screenshots provided show the underlying photographs together with the dates and times those photographs were taken. The later creation date of the screenshot files is not the date on which the underlying photographs were taken. Using the screenshot creation date to suggest that the photographic evidence was generated only after the guests' departure is therefore misleading.

The documented damages amounted to €3,582, exceeding the €2,500 security deposit by €1,082. Nevertheless, after considering the matter as a whole, the property owner agreed to limit the guests' liability to the security deposit and absorb the additional costs rather than pursue them for the balance. Separately, the cost of a private chef meal disputed by the guests was also refunded.

The guests also escalated the matter directly to Mandarin Oriental, whose team manages the property. After reviewing the relevant communications and documentation, they supported the position taken by the property owner and A.M.A Selections.

As this remains the subject of direct correspondence, we will not debate every allegation publicly. However, we cannot allow the suggestion that a €2,500 security deposit was simply retained without a documented basis to go unanswered.

We would also note for context that another member of the same travelling party has posted a separate review concerning this same booking and €2,500 security deposit dispute. These are the first reviews A.M.A Selections has received alleging that a security deposit was unfairly retained, and both arise from the same stay and travelling party. We believe that context is important and speaks to our longstanding approach to handling these matters carefully and fairly.

A.M.A Selections takes the handling of security deposits extremely seriously and stands behind its determination in this matter.

Rated 5 out of 5 stars

A.M.A Selections- a perfect trip!

A.M.A Selections gave me a perfect birthday getaway to St. Martin. Our little villa was even more perfect than the pictures, which was a fantastic surprise! The beach was so quiet and private. The villa was beautiful and cozy. It was so well kept in the yard and pool were maintained during the week. Housekeeping was great and the entire staff was amazing and easy to communicate with. We will definitely be booking with A.M.A again in the near future! Thanks for an amazing trip. Everything was seamless and very easy!!!

25 July 2026
Unprompted review
A.M.A Selections logo

Reply from A.M.A Selections

Thank you so much for your wonderful review! We’re delighted to hear that your birthday getaway to St. Martin was such a memorable one and that the villa exceeded your expectations. It’s especially lovely to hear that you enjoyed the peaceful setting and had such a positive experience with the team throughout your stay.

It was a pleasure having you as our guest, and we look forward to helping you plan another special trip very soon!

Kind regards,
The A.M.A Selections Team

Rated 5 out of 5 stars

AMA Selections truly curates only the…

AMA Selections truly curates only the most exceptional luxury properties. Andrea and Savegnee took the time to truly understand my needs and ensured every detail was handled with care. I would highly recommend AMA Selections to anyone seeking a seamless, high-end rental experience.

28 September 2025
Unprompted review
A.M.A Selections logo

Reply from A.M.A Selections

Thank you so much for your kind words and recommendation! We’re delighted to hear that you enjoyed your experience with A.M.A Selections and that Andrea and Savinee were able to make the process seamless from start to finish.

It was a pleasure assisting you, and we look forward to welcoming you back for another stay in the future!

Kind regards,
The A.M.A Selections Team

Rated 5 out of 5 stars

We celebrated our 50th Anniversary at Villa Marchesa in Tuscany

We celebrated our 50th Anniversary at Villa Marchesa in Tuscany and couldn't have imagined a more beautiful place to stay and to have a celebration. The house was beautiful and the grounds and pool stunning. AMA did a stellar job helping us plan for our event. We brought family with us, 16 in all, and we're all still reveling in the memories of our week at the villa. The staff Iwona, Simone and Lucca became like family. Iwona helped us get oriented to the area and offered many suggestions on what to do, where to eat and shop, etc. Our chef, Simone, was so excellent that we decided to have her prepare our meals every evening. Thank you AMA and team for your wonderful service and providing us with a vacation of a lifetime.

14 June 2025
Unprompted review
A.M.A Selections logo

Reply from A.M.A Selections

Thank you so much for sharing this wonderful review. We’re honored that you chose A.M.A Selections and Villa Marchesa for such a special occasion as your 50th anniversary.

It’s lovely to hear that the villa, the team and your time together in Tuscany created such lasting memories for your family.

It was a pleasure being part of such a meaningful celebration, and we hope to have the opportunity to welcome you and your family back again in the future!

Kind regards,
The A.M.A Selections Team

Rated 5 out of 5 stars

This was our first time renting with…

This was our first time renting with AMA Selections and we were not disappointed. Villa was spectacular as promised and the AMA staff kept in constant contact the entire trip. Looking forward to our next trip!

14 September 2024
Unprompted review
Rated 5 out of 5 stars

AMA is the best!

Our third year renting with AMA and they never disappoint. Mariek and team are true hospitality superstars. Aside from the amazing properties they represent, the service is always flawless. They truly care for their clients. Excellent communication and engagement from booking all the way through to stay. And when you do have an issue on property, the concierge team are always prompt to address and resolve. In the past we've used other villa rental firms when in the cote d'azur, but no one comes close to the great service of AMA.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded Expectations

Took a big chance and booked two weeks in Mallorca with A.M.A. for our family of ten. I had never heard of A.M.A and had a little trepidation. We could not have been happier with both the accommodation, which surpassed in every way our expectations, and the attentive service we received from A.M.A. and the local team. I would not hesitate to book again

15 June 2024
Unprompted review
Rated 5 out of 5 stars

I made my family's skiing holiday…

I made my family's skiing holiday reservation from AMA Selections. The service level at the Chalet was perfect. Both AMA selections' and the Ultima's concierge services were outstanding. AMA never misses on details and approaches to its customers with huge empathy. I would definitely recommend them.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Top quality properties and service.

We have used AMA over the last 3 years for summer holidays in the South of France. You can be totally confident that the quality of property is of the highest quality, and is hand picked, service pre holiday, during and after is also fantastic,
reliable and attentive toyour particular needs. Will continue to use AMA for future holidays, can’t recommend them enough.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Villa Jade, Valbonne

Lovely 2 weeks staying at Villa Jade in Valbonne. The villa is in an excellent location with superb mountain views and within easy walking distance to Valbonne, which is a lovely small town. The villa itself exceeded our expectations, which were already quite high, so we were very happy. AMA staff were very helpful and always responded promptly to any requirements we had. All in all a fantastic holiday.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Best vacation ever!

Our family of 19, kids, grands and grandparents, had the best vacation ever at Villa Orfea, in Lucca. The house and grounds were magical, chefs delightful and easy to work with, and the onsite manager was available, attentive and personable. The villa was a perfect place to relax and call home when we were not biking, hiking or driving to the beach or other Tuscan towns.
Communication between our concierge and AMA managers could have been better, but in the end the details were all taken care of.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

We rented a chalet in Megéve through…

We rented a chalet in Megéve through AMA. They are very responsive and well organized. The customer website works really well and all services were as expected. AMA also handled the pay back of deposit very well. All in all a very good experience. Kind regards, Anders, Copenhagen, Denmark.

25 December 2022
Unprompted review
A.M.A Selections logo

Reply from A.M.A Selections

Thank you Anders for your kind review and we're so happy that you enjoyed your stay in Megève! We look forward to hosting you on your next trip :)

Rated 5 out of 5 stars

Outstanding properties and service with AMA!

We rented a villa in Cap d'Antibes and an apartment in Paris through AMA this summer. I strongly recommend them! I have worked with other rental companies and they do not hold a candle to AMA. Mariek and Zoya were incredibly responsive, as was the whole team. The entire team was on top of everything, thoughtful and kind. The properties were wonderful. And the services were great - everything was outstanding. I plan to book with them again. Thank you to AMA!

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Villa in San Gimignano

We rented a villa in San Gimignano earlier this summer. The property is out of this world - very picturesque, and it is situated at the top of a hill and boasts impressive views. We enjoyed many great moments during our stay at the villa, and the evenings on the terrace were especially magical. A.M.A Selections provides an exceptional luxury experience.

29 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look