Curiovas Reviews 

498
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 488 reviews, most reviewers were somewhat happy with their experience overall. Shoppers frequently mention that packages arrive within a reasonable timeframe and the online ordering system is exceptionally simple to navigate. Furthermore, many consumers appreciate that customer support representatives respond rapidly and provide genuinely helpful assistance when unexpected complications arise. Though some customers experienced issues, reviewers noted that items frequently arrived looking much smaller than advertised in promotional pictures. Other people also pointed out that the materials feel cheap, and products frequently fail to function properly during everyday use. Several individuals additionally mentioned receiving damaged packaging or experiencing delays with their shipments.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and advertising, as many reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as while some consumers report satisfaction and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers noting that products are well made, sturdy,... See more

Response time

People report ambiguous experiences with response time, as many reviewers highlight that support agents got... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some customers report that packages arrived... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was as expected. The product arrived in a reasonable time. I haven't had a chance to use the cooking preperation scissors yet but I'm looking forward to it. These scissors appear to b... See more

Company replied

Rated 4 out of 5 stars

Just sent you an email. My only complaint was that you advertise an "unicorn" set but I couldn't order it. Your blue & gold dragon sets are good. I need to order again for gifts for my great great nep... See more

Company replied

Rated 4 out of 5 stars

This product works for one type of hair only: fine, smooth and not curly. The advertising is misleading as it shows the hair comb sliding easily through snd straightening frizzy curly hair with effort... See more

Company replied

Rated 4 out of 5 stars

Order received today and the product looks excellent. All that remains is to confirm its effectiveness as we use it over the coming days and weeks. However the delivery time was super fast.

Company replied


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(498)

498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received the product

Never received the product. I followed tracking provided all the way to my city and it said "Delivered" but no package ever showed up. It was almost as if they were faking the tracking info. I tried contacting the company, but no help at all.

23 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

Ordering was fine but I still havent…

Ordering was fine but I still havent recieved my order. I am not happy with that and I want to cancel any other order. So cancel everything

20 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

False advertising

False advertising! The toy I ordered was not what was shown in the advertisement. It is a 1:18 scale, extremely disappointing

26 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

I think it's great that we can leave…

I think it's great that we can leave reviews in safety 🙂

2 November 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

I had an issue that was not being…

I had an issue that was not being addressed in a timely manner. However after several days the company reached out and gave me a full refund. I appreciate that, and am satisfied with the outcome.

29 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

I really don’t remember what I ordered…

I really don’t remember what I ordered from you, but whatever it was I haven’t thrown it away.

14 September 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I also ordered the transforming car &…

I also ordered the transforming car & agree that is much smaller then advertised. When it said it had been delivered to the mailbox I thought there is no way, but here this tiny joke was.
It took over two weeks to receive. When I took it out of the box the windshield was cracked & it was missing a tire. It wasn’t even in the box. Tracking said it shipped from China but the return address was from a woman in Chicago. Why is some random woman from Chicago sending me something I ordered from a company??????
Now I am worried my information was compromised, & no one is responding to my request for refund.

29 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

Practice no deception

Practice no deception. I believed that the bird should fly. As I did more research no bird will fly freely. I was scammed.

26 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

The unit came eith no internal washer…

The unit came eith no internal washer when attached to the hose it leaked all over me. No real pressure at all. I got more of a power spray from my regular sprayer. Not worth the money spent and not as advertised. I would not recommend it to anyone.

29 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

All 3 items were damaged because of…

All 3 items were damaged because of boxes being squashed. Have attempted to contact you about returning items but have not received a reply as yet.

30 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

Great price and love it

Great price and love it

31 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The car/transformer is going to be a…

The car/transformer is going to be a great Christmas gift for my grandson; however I didn't see any instructions on how to change from car to transformer. I'd like to see the toy operational before Christmas. Thank you

30 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

They bait & switch !

They bait & switch !! Ads show robot/car MUCH BIGGER than it is as it’s not even a foot!! I have contacted them a few times and they claim no record of my purchase!!! Well, I have the receipt! Please do not buy from them as they think they can do this & we won’t return because overseas! STAY AWAY!!

8 September 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

Everything was fine but the packaging

Everything was fine, except I thought the packaging was flimsy for the products.

9 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Prompt response

They handled the return promptly when there was a glitch in the system.

29 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

This company has been wonderful

This company has been wonderful. When I needed to return an item they did a great job communicating with me and gave me a full refund. I will order from them again

26 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Great customer service

Great customer service!
Definitely reordering.

24 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

birds don't chirp or move

I ordered 2 chirping, fluttering birds. I got 2 beautiful birds that look just like the video. BUT, they do not chirp, nor do they move. What appears to be a battery inside each bird has an on/off switch. It was on when they arrived and there was no information with them as to how to charge the battery, if that is what is needed. The on/off switch has no effect. There does not seem to be any place to plug in a charger. My cats are not interested in a dead bird. The video looked like a lot of fun. What is wrong with my birds?

25 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Great product no bull!

This is where I ordered and immediately received an email with a reception, tracking and view order. Great experience.

21 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Was never delivered after a text said…

Was never delivered after a text said it was
Search for 3 or 4 days checking other bldg s where I live

They then gave me a partial refund
I really want this for my grandson
I can I get a discount on another one
After all the trouble
Thank you attention to this matter

7 October 2026
Unprompted review
Curiovas logo

Reply from Curiovas

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

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