Crownwardrobe Reviews 

8
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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3.6

All reviews

(8)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, called with a problem that was my fault and was immediately rectified, cannot fault a great service. Would 100 % recomend

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a creamy white coloured three…

Ordered a creamy white coloured three little birds hoodie that looked great on the images
Actually received a washed out white/bluey purple ( like it had been washed with jeans ) one and this has not got coloured stripes on the cuffs and is that shiny nasty material. The one in the advert looks embroidered but don’t be fooled it’s transferred and nasty
I sent an email as requested - they got back quickly and asked for the order number that I had clearly stated on my email.
Have not heard back yet ( 4 days)
Doubt I will now and I wouldn’t even give this rubbish to the charity shop… disappointed to say the least 🤷‍♀️
Today I did hear back and they promised to refund in full which they did so I have changed my one star to 5 stars because they actually do what they say they will
👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏

28 August 2026
Unprompted review
Crownwardrobe logo

Reply from Crownwardrobe

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@crownwardrobe.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 5 out of 5 stars

Was very skepticalat first so ordered…

Was very skepticalat first so ordered one king Kev t shirt, was so surprised at the quality I reordered a different one. Again quality was amazing and tops look so good. I’ve now placed an order for 6 more tops. I highly recommend these, very happy customer. Thank you very much

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a jumper and it doesn’t look…

Ordered a jumper and it doesn’t look like the photo your advertising and the quality isn’t the best either

19 August 2026
Unprompted review
Crownwardrobe logo

Reply from Crownwardrobe

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@crownwardrobe.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

Avoid at all costs

No correspondence (Invoice, delivery, etc), debit your account for the product, when you contact them deny they have taken your order, but was quick to take money from my account.... looking at charge back now....

Avoid... professional looking website, but a chinese scam....

Update....
Emailed that address, and supplied them with Credit card reference number, total amount, date of purchase could not supply any more details as they never sent me any invoice or any correspondence whatso ever.

Received the following response...

Your request(88028)has been received and is being reviewed by our support staff.

Following the above I received another email response from an unknown and unrelated chinese company (NOT quoting any reference to the above) who according to google manufacture and distribute automotive oil.... NOT clothing

This email Claimed they had not received my order and demanding all my contact details. Pray tell if they had not received my order and did not have my details how could they have charged my credit card for the order.

Obviously a scam of some sort.

15 August 2026
Unprompted review
Crownwardrobe logo

Reply from Crownwardrobe

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@crownwardrobe.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 3 out of 5 stars

Good quality but under sized

I gave three stars for one reason only and that was the sizing. The quality and colours were wonderful. I ordered 5XL as that was the largest size. Unfortunately this size was tight on me where it should be loose. At UK sizing it was 4XL at best and more like 3XL. So if you want one they are good value if you order at least a size bigger than you usually take.

2 July 2026
Unprompted review

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