I wish to express my heartfelt thanks and sincere gratitude to Cass (and the team) at CPAP Direct in Ipswich for helping me find the right mask. She has gone out of her way to help me. Over the course... See more
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The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... See more
After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... See more
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... See more
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Company details
- #2 of 7 best companies in Medical Equipment Supplier
- #1 of 2 best companies in Local Medical Service
- #1 of 3 best companies in Medical Equipment Manufacturer
- #4 of 9 best companies in Medical Supply Store
- #2 of 4 best companies in Sleep Clinic
Written by the company
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Contact info
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australia
- 1300133298
- info@cpap.com.au
- cpap.com.au
4.7
Excellent
5K reviews
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Hasn’t replied to negative reviews
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Received item very quickly
Received item very quickly. Was exactly as described and as expected.
19 February 2025
Camping battery 👍
Finally got a battery for my CPAP that goes the distance camping. Lightweight and compact which is what I needed. Delivery time was good with great communication.
17 February 2025
Easy and delivered on time
17 February 2025
Very good business and personal to do…
Very good business and personal to do business with. Supply's normally delivered within two days.
17 February 2025
Fast service with item received in good…
Fast service with item received in good order.
17 February 2025
good service
4 February 2025
Thr website wss easy to navigate
The website wss easy to navigate. Competitive prices. Prompt delivery of my order.
14 February 2025
The straps I got for my mask are small…
The straps I got for my mask are small it says they are all one size, and the front straps twist when sleeping. , I have to undo the straps reset and try to get back to sleep. may be better if I just go to a store instead of online
7 February 2025
Not happy with the new mask
Not happy with the new mask. Love the pillows, they're an improvement, but invariably the mask comes off during the night. The single strap slides up no matter how tight I make it. Just not trustworthy.
31 December 2024
Professional company doing the right thing.
Ordered new. machine and got it two days later all the way from Queensland, not bad.
Had a problem with the humidify which with one phone was sorted out.
13 February 2025
my incorrect ordering replaced quickly with the correct item.
I ordered the wrong item which i returned to Cpap direct and very quickly was sent the correct item at no additional cost.
31 January 2025
A very good experience
Very helpful staff who went out of their way to make sure I had a variety of masks to trial before purchasing. Any questions were answered and there were plenty of online resources to get started, in addition I got a great deal on my final purchase and a very generous gift voucher. Overall a very good experience.
10 December 2024
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