Cita Ping Reviews 

34
TrustScore 3.5 out of 5

3.3

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Company details

  1. Automation Company
  2. Immigration and Naturalization Service

Written by the company

Cita Ping helps people living in Spain get a cita previa for immigration and police procedures. If you have ever tried to book an appointment for a TIE renewal, fingerprints (toma de huellas), an NIE application, a residence card pickup, or an asylum procedure, you know the problem: the official website almost always says no appointments are available. Slots appear at unpredictable moments, often for just a few minutes, and unless you happen to be refreshing the page at exactly the right time, someone else takes them. Cita Ping watches the official appointment system for you. Our monitors check police and extranjeria offices in all 52 Spanish provinces around the clock, from Madrid, Barcelona, Valencia, Sevilla, and Malaga to smaller regional cities where availability can be just as scarce. The moment an appointment opens for your chosen procedure and location, you get an instant alert by email or Telegram with the actual dates and times we found, and usually a screenshot of the official calendar so you can see the availability is real before you go to book. We never book anything on your behalf. You reserve the appointment yourself on the official government website, exactly as you would if you had found it on your own, so your personal data stays with you and nothing is submitted in your name. Cita Ping simply replaces the endless refreshing: instead of checking the site all day, you wait for one alert and act on it. Setting up a monitor takes about a minute. You choose your province, pick the procedure you need, and decide whether to watch every office in the province or only specific ones, for example a particular comisaria or extranjeria office near you. Watching the whole province gives you the best chance of catching an appointment; watching one office is useful when you are required to attend a specific location. You can pause, adjust, or stop your monitor at any time from your dashboard. Who uses Cita Ping? Students renewing their stay, workers and families renewing residence permits, new arrivals applying for their first TIE or NIE, people waiting to give fingerprints after a favorable resolution, and anyone else stuck in the appointment bottleneck. Many of our users spent weeks trying on their own before finding us. Lawyers and gestores also use Cita Ping to keep track of availability for their clients. We also publish free availability statistics for every province, based on the appointments our system has actually detected. Before you sign up, you can see how often appointments appear for your procedure in your area and which day parts tend to be most active. We believe in showing you real data rather than making promises. Cita Ping does not guarantee an appointment, because nobody honestly can. What we offer is simple: when an appointment appears, you will know about it right away.


Contact info

3.3

Average

TrustScore 3.5 out of 5

34 reviews

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3.3

All reviews

(34)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Not useful in Barcelona Province

I would not recommend this service for Barcelona Provence. Over 2 weeks, I received a total of 9 pings. Of these 9, 4 pings showed less than 3 appointments available. Barcelona is a very difficult province to secure an appointment and only by constant daily repetition was I able to finally get an appointment almost 2 months in the future. Appointments are released randomly throughout the day small numbers at a time. It requires luck and persistence to succeed. Save your subscription fee.

11 August 2026
Unprompted review
Cita Ping logo

Reply from Cita Ping

Thank you for the detailed and honest feedback, Dave.

You’re right that Barcelona is one of Spain’s most saturated provinces — 9 notifications over 2 weeks reflects the actual availability published by the official system, not a gap in our monitoring. Slots are released in small batches throughout the day and disappear within seconds, which is exactly the dynamic you described.

We’re glad you eventually secured an appointment. For users in high-demand provinces like Barcelona, our service reduces the need to manually check throughout the day, but it can’t overcome limited availability. We appreciate you sharing your experience — it helps set realistic expectations for others

Rated 5 out of 5 stars

Great !

I paid for the 14 days and got an appointment in two days… a service so worth it, as I was waiting literally 3 months for an appointment

13 August 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst services I have ever…

One of the worst services I have ever experienced. I paid €17 and received only three notifications in one week, and all of them were for remote locations. The appointment notifications were also delayed, and by the time I reached the booking stage, the available slots had already disappeared. This has been a very disappointing experience and one of the worst cases of service quality I have encountered.

19 July 2026
Unprompted review
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Reply from Cita Ping

Thank you for your feedback. We're sorry the experience didn't meet your expectations.

A few points for transparency: Lleida has very limited appointment availability for fingerprinting – three notifications in one week reflects the actual number of slots published by the official system, not a failure on our end. We notify every available appointment the moment it's detected, without delay.

Regarding the locations: our system surfaces all available offices in the province. If the slots appeared in offices further away, that's where availability existed – we can't generate appointments in locations that aren't publishing them.

The slots disappearing before booking is a known issue across all Spanish immigration appointments right now, driven by extremely high demand. We include screenshots with our alerts as proof that the appointments were real at the time of notification.

Rated 3 out of 5 stars

Not able to secure appointments

All of the appointments that were notified, were not available when applied for on line even though the on-line application was submitted as soon as the notification was received.

30 June 2026
Unprompted review
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Reply from Cita Ping

Thank you for your feedback. The appointments in our notifications were genuinely available on the official website at the moment we detected and sent them – we include screenshots with every alert as proof.

Unfortunately, slots for Spanish immigration appointments are booked by multiple users simultaneously and disappear within seconds. By the time you click through to the official site, they are often already taken – even with an immediate response.

This is a limitation of the government booking system, not our monitoring. We detect and alert as fast as technically possible.

Rated 2 out of 5 stars

Didn't get much help and didn't achieve…

Didn't get much help and didn't achieve what I wanted from the service provided, seems to be a way of making money out of a chaotic system

9 July 2026
Unprompted review
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Reply from Cita Ping

We're sorry you didn't manage to secure an appointment.

Our records show we sent 5 notifications with genuine available appointments during your monitoring period. The service was active and working as described, the challenge is that fingerprinting appointments in Valencia are booked by other users within seconds of being released, which is beyond our control.

We monitor the official government website and alert users the moment slots appear. We don't create the chaotic system, we exist precisely to help people navigate it.

Rated 1 out of 5 stars

Whenever the app send a notification…

Whenever the app send a notification about available appointment none were available.

14 June 2026
Unprompted review
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Reply from Cita Ping

Thank you for your feedback. We understand your frustration.

We sent notifications when appointments for POLICÍA-TOMA DE HUELLAS in Alicante were genuinely available on the official site. However, this procedure is one of the most competitive in Spain right now—slots for fingerprinting are booked within seconds.

Our system detected real appointments and alerted you as quickly as possible. The challenge is that by the time you entered the booking page, other users had already reserved them. This isn't a flaw in our monitoring—it's the reality of how oversaturated this particular appointment system currently is.

We appreciate your patience during an extremely difficult time for Spanish immigration appointments.

Rated 2 out of 5 stars

cita hasn't found

cita hasn't found. just lost my money.

6 April 2026
Unprompted review
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Reply from Cita Ping

We’re sorry to hear about your experience — we understand how frustrating this can feel.

Our system did successfully find and notify you of an appointment for POLICÍA TARJETA CONFLICTO UCRANIA–ПОЛІЦІЯ -КАРТКА ДЛЯ ПЕРЕМІЩЕНИХ ОСІБ ВНАСЛІДОК КОНФЛІКТУ В УКРАЇНІ in Alicante. This is one of the most in-demand procedures in Spain, especially in Alicante, where availability is extremely limited.

Rated 1 out of 5 stars
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Reply from Cita Ping

We are sorry to hear that. Our system found 38 appointments and sent notifications for them. If you didn’t receive one in time it usually means the slots were booked very quickly after appearing. Unfortunately this happens often with immigration appointments in Spain because many people and automated systems are trying to book them at the same time.

Our system continuously checks for new appointments and sends alerts as soon as they are detected but we cannot control how fast they disappear once they become available.

If you believe there was a technical problem with your notifications please contact us directly. Thank you.

Rated 1 out of 5 stars

You couldn't help me get the appointment

You couldn't help me get the appointment

3 February 2026
Cita Ping logo

Reply from Cita Ping

We are sorry to hear that. While Cita Ping significantly increases your chances by providing instant notifications, we cannot guarantee appointments as this depends on government availability and how quickly you respond to notifications.

Rated 5 out of 5 stars

Great service

Great service, thank you so much! Thanks to it I got my NIE on the 2nd day after arriving to Spain. I subscribed to the service and in a couple of hours got a notification about a free slot tomorrow. Then I just booked it, prepared the documents and came to the police station.

29 January 2026
Rated 5 out of 5 stars

satisfied

accurate, quickly notified for appointments

15 January 2026
Cita Ping logo

Reply from Cita Ping

Thanks a lot for your feedback! We’re really happy the service helped you. Extranjería appointments are stressful and we’re glad we could make it a bit easier.

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