Celtic & Co Reviews 

17,727
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,449 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the products, noting that the knitwear, clothing, and shoes are exceptionally comfortable and beautifully crafted. People also genuinely appreciate the prompt delivery service and the straightforward online shopping process that makes purchasing easy. Though some customers experienced sizing discrepancies or found that certain items required careful ironing upon arrival due to heavy creasing. A few reviewers also noted occasional delays with deliveries, along with difficulties concerning returns or refunds for returned orders. Additionally, a small number of shoppers felt disappointed when specific products did not meet their long term durability expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the swift turnaround times... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. Many... See more

Service

People report positive experiences with service, describing the company as very professional and brilliant to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The items purchased are exactly as described. Colour and texture excellent. I am a size 14 and usually purchase a large in tops however Celtic and Co knitwear is generously sized. I always purchas... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant to do business with Celtic&co. Their products are second to none, I absolutely love their luxe slider slippers. Very professional company, I’ll purchase product for as long as the... See more

Rated 5 out of 5 stars

Another great purchase from Celtic. I found this purchase from ordering it through to receiving the item swift. The item itself a slouch neck jumper in peony is of excellent quality.I love thi... See more

Rated 5 out of 5 stars

Order promptly delivered - one item was unfortunately too large but nevertheless a lovely garment. The other item was fine and in the soft Geelong wool, which I like. The refund has been promptly mad... See more


Company details

  1. Women's Clothing Store

Written by the company

Celtic & Co design and create enduring contemporary pieces using the finest natural fibres – because they are renewable, sustainable and a pleasure to wear. Our heritage and expertise is in crafting sheepskin, we’ve been making sheepskin slippers, boots and accessories in Cornwall for over 27 years. We work with British designers and manufacturers who share our passion and expertise for sourcing the best natural materials that not only feel luxurious but are chosen for their special qualities to enhance the design and fit of the pieces. Our core collection has grown to include stunning sheepskin outerwear, luxurious knitwear and of course our signature boots and slippers. As we move through the seasons we introduce capsule collections to build on your wardrobe including an organic cotton range, thoughtfully styled leather boots and transitional gilets. However, most pieces will work year round – either layered up or on their own and will become wardrobe staples designed to last.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(17,727)

1,428 reviews in the last 12 months

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Rated 3 out of 5 stars

Some things is changed

Many years ago I bought at least twice this slippers and they was good.
Now I have order same size 8 and I can't nearly get my foot in. Well feet in and no no the slipper is to low on top wall of the toes, hurts the toes so I can't have them with my diabetic feets. I will have to send this ones back.

21 August 2026
Celtic & Co logo

Reply from Celtic & Co

Hello Annica
Thank you for getting in touch, and I'm sorry to hear that the slippers did not fit as expected.
We appreciate your feedback, especially as you've enjoyed this style in the past. We're sorry to hear that the fit around the top of the toes feels too low and uncomfortable for you. Comfort is so important, and we completely understand that they need to be suitable for your feet.
The Sheepskin to start with is very thick and as this is a natural product this will bed down over time to accommodate the shape of the foot.
Of course, you're very welcome to return the slippers to us. Once they arrive back at our warehouse, we'll process your refund in line with our returns policy.
If you need some advice on a more suitable style please do let us know.
Kind regards
Amy

Rated 5 out of 5 stars

The boots are beautiful

The boots are beautiful! They feel of very good quality and they arrived quickly. My only gripe is that they are a tad narrow. I had thought to wear them with thick fuzzy socks but even with just normal socks the boots are very tight. The size of the boot fits well but it’s just too narrow

20 August 2026
Celtic & Co logo

Reply from Celtic & Co

Hello
Thank you for your review. We are delighted to hear that you love the boots and we appreciate your feedback regarding the width which we will pass forward to our product team.
Kind regards
Amy

Rated 5 out of 5 stars

I ordered two sweaters. Both were lovely. The fit is not always consistent: most of my knitwear is from Celtic and it lasts from year two year

I ordered two sweaters. Both were excellent quality. Unfortunately one of them was too large; I am extra small usually. I love all my Celtic woollens: the quality is first class and they are excellent value.
I have the one that I kept in another colour and I'm delighted with them both!
I needed to return one of a different design because it was too large...(extra small/small)

26 August 2026
Rated 2 out of 5 stars

A bit too rustic

The feel of this wool is rough rather than cosy and the fit is big especially in the upper arms. The pattern is attractive but the main body colour of the jumper looked rather drab on me. I am normally a fan of Celtic and Co so will try other styles.

19 August 2026
Celtic & Co logo

Reply from Celtic & Co

Hello Lesley
Thank you for taking the time to share your feedback. We're sorry to hear this jumper wasn't quite the right match for you.
Natural wool can vary in feel depending on the yarn and knit, and we appreciate that this style felt rougher and roomier than you were expecting, particularly through the upper arms. It's lovely to hear that you liked the pattern, although we're sorry the body colour didn't feel as flattering as you'd hoped.
We truly value your continued support of Celtic & Co, and we're glad to hear you'll be exploring some of our other styles.
Kind regards
Amy

Rated 1 out of 5 stars
Celtic & Co logo

Reply from Celtic & Co

Good morning, Your order was dispatched from our warehouse in the UK on the 28/8 and is showing out for delivery on the 3/9, here is your tracking https://globale.cyrusfields.eu/tracking/39/GE13357195075GB-1-5e Kind regards

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