CEWE Limited Reviews 

34,462
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,326 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how easy the intuitive software is to use for creating personalized photo books and memorable gifts. People frequently praise the exceptional quality of the printing, beautiful paper, and vibrant colors. Orders usually arrive promptly and in secure packaging, leaving consumers very happy with the efficient service. Some reviewers were not happy with delivery delays and serious issues regarding packages arriving at the wrong address. A few other people also felt that the print quality control could be improved, noting dark images or cut-off parts. Additionally, a small group of users experienced difficulties navigating newer software updates.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the books and prints look fantastic.... See more

Quality

Customers consistently note positive experiences with quality, praising the clear photos, vibrant colors, and... See more

User experience

Consumers find user experience to be positive, highlighting how simple the website and design tools are to... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting fast and efficient shipping times.... See more

Service

People report positive experiences with service, highlighting superb and excellent support. Consumers mention... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the fact that you can design your own layout with hundreds of photos included. The finished product is excellent quality and the recipients loved them. The software is quite glitchy, with the a... See more

Rated 5 out of 5 stars

The print quality of gloss 6x4 prints is exceptionally good. I am most pleased with the beautifully exposed prints. This time I ordered 170 circus transport photos, including many of Robert Bros from... See more

Rated 5 out of 5 stars

Excellent way to preserve your memories. Spent many thousands of pounds on a holiday so a few more pounds to put those memories in a nicely presented book is definitely worth it. I have many old und... See more

Rated 5 out of 5 stars

All my little projects have been relatively easy to create. However, I have in mind, a new project that requires all of the photos to be used in date order: problem if I use the create button, it mi... See more



Company details

  1. Photo Printing Service

About CEWE Limited

Written by the company

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our UK lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.5

All reviews

(34,462)

3,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant customer service

I have used Cewe for photo gifts for a long time, as I like the quality of their products.
Recently, however, for the first time, I felt a little disappointed with the outcome of a photo project.
I contacted customer service by phone. The phone was answered promptly, no long waiting times, the advisor was friendly, helpful and efficient and gave clear instructions how to resolve the issue.
Emails that followed were also dealt with promptly, and I was very happy with the solution offered.
Brilliant customer service like this is such a rare thing these days, where so many companies seem to do their utmost to make contacting them near impossible and force their customers to navigate chat bots and FAQ pages.
I applaud you, Cewe, for the exemplary customer service experience!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The finished quality is very good

Used the CEWE software to produce a photobook. Software is ok, it needs a few tweeks but after a short while it is easy to use. The finished quality is very good, we are very pleased with the result.

5 August 2026
Rated 5 out of 5 stars

I am extremely impressed with the way…

I am extremely impressed with the way that your customer service handled my orders . They were not smooth running ! But the professional way in which things were handled and eventually sorted restored my faith in on line companies . Thank you all the customer service staff

5 August 2026
Rated 5 out of 5 stars

Excellent quality of the prints…

Excellent quality of the prints submitted. Processing images easy to follow with no issues navigating the process. "(See below).
Prints received on time and securely packaged against any mishandling during delivery, which was on time.
* Processing a larger panoramic print was problematic due to dimensions not available for the print size required. Otherwise, recommended.

12 August 2026
Rated 5 out of 5 stars

Easy Tutorial?

I enjoyed the experience of using the app. To create my photo book and was pleased with the end result. However, the options within the app. take some learning and I think that that a simple tutorial would help. Perhaps it already exists and I overlooked it! In particular advice on insertion of text would have helped me. But, after hours of screen time, I gave in and submitted an untitled album for printing.

5 August 2026

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