Canapuff Reviews 

5,503
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently state the exceptional quality of the items, noting that everything arrives fresh, securely packaged, and exactly as described in the online shop. Consumers also praise the fast shipping times and the very helpful support team that is always available. Though some reviewers experienced significant delivery delays, finding their orders stuck or returned to sender. A few people also mentioned unhelpful responses from customer service when trying to resolve these missing shipments. Others noted that waiting several weeks without ever receiving their packages or getting any valid solutions was quite frustrating.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, great variety, and strong effects.... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the strong, potent, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a significant split in customer... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So glad a friend recommended me this shop! Great products, large variety, and very friendly customer service. I have enjoyed multiple of their different products and have 0 complains, the quality is v... See more

Rated 5 out of 5 stars

Excellent customer service, high quality products and good sales. The products arrive perfectly as described and well-packaged. The delivery service provide good tracking, too.

Rated 5 out of 5 stars

Have been using it for 2 months now on the weekly/biweekly and delivery is always fast and discreet. Once had issues with my product which got resolved in a really incredible way. Product just keeps a... See more

Rated 5 out of 5 stars

They send the package really fast and are letting you know everything about your package. It’s really good and cheap. Never had problems with them! Even if the parcel came later they put an apology an... See more


Company details

  1. Cannabis store

Written by the company

Canapuff: Europe's Premium CBD & Cannabinoid Shop | 485,000+ Happy Customers | Fast Delivery | 950+ Top-Quality Products


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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4.5

All reviews

(5,503)

4,863 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% worth it!

Bro I have never used a flower that grinds so good like this one. 1€ for 1g was such a steal. Definietly recommend for everyone.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Reallyyyy happy with my product😸 The…

Reallyyyy happy with my product😸 The ordering process was for sure easy the product arrived well packaged and everything was as described Customer service was also very helpful as always Overall great experience recommend😛🤞🏾

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service and product

We loved the raspberry thc8.
A gentle long and relaxing feeling that also have me great ideas for some cooking.
The service was superb and delivery was very easy, straight to my door.
We have immediately ordered some more of the range to try out.
A great product from an attentive company.
5 star

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Products with results that deliver

Products with results that deliver! The variety and types of items are also notable. I live in the EU, so delivery takes between 1-2 weeks (working days). If there are any delays, I get promptly noted and compensated, which is always a plus.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Great products for a decent price

Great products for a decent price. Espacially the reusable vape pen is quite nice and high quality for a very good price and rebuying the oil is even cheaper and has good flavors and decent effects

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Pure excellence

I'm very happy with the Canapuff customer service. In the last shipment I've got an apology note, stating that they are running low on the official packaging, so they used alternative not to slow the delivery.

I've received exactly what I wanted, in express time, with extra apology for not being perfect.

Superb quality, premium customer support, good prices and frequent promotions.

I can't recommend Canapuff enough

27 August 2026
Unprompted review
Rated 4 out of 5 stars

Products are great

Products are great. Only one thing that is little bit bad is shipping. They sometimes take too long to deliver. But products are good. Quality of product is great. And support is not even answering me. Just being honest

20 August 2026
Unprompted review

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