Cachia Reviews 

558
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the products are exceptionally comfortable, soft, breathable, and made of outstanding quality materials that feel wonderful on the skin. Customers also deeply appreciate the exceptionally fast delivery service, gorgeous packaging, and the extremely smooth, easy online ordering process from start to finish. Some reviewers were not happy with specific fit or quality details. Consumers noted occasional issues such as clothing garments shrinking in length after washing, pockets featuring poor stitching defects, or specific items not fitting properly. Furthermore, a small number of buyers felt disappointed when certain pieces did not match their overall expectations regarding durability.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently mentioning outstanding quality and comfort.... See more

Quality

Consumers find quality to be positive, frequently describing the pajamas and garments as amazing,... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting smooth sailing from ordering to... See more

Order

Customers consistently note positive experiences with order, highlighting the smooth process from purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adore Cachia family matching PJ's they're our Mother's Day ritual to buy new ones each year. The quality is outstanding so comfy and breathable material. Thanks for making us look so fab!

Rated 5 out of 5 stars

The quality of these Pj's are amazing. I wear them sometimes as leisure clothing for around the house. Very comfortable and soft. Service delivery was completed in a timely manner. Will be orderin... See more

Rated 5 out of 5 stars

I have at least 10 pairs of cachia pyjamas and love them all! My latest pair is no exception! So comfortable, roomy fit, (great for relaxing) and excellent quality! The service is fast! Ordering is ea... See more

Rated 5 out of 5 stars

Absolutely love Cachia! Their collection is stylish, modern, and always feels on trend. Everything I bought — from clothing to accessories — is well made and looks exactly like it does in the photos.... See more


Company details

  1. #10 of 42 best companies in Clothing Store

Written by the company

CACHIA is an online Australian company based out of Melbourne, producing quality affordable sleep & loungewear. Our focus is to keep up with the latest trends, our custom designs are fun and fresh and will always keep you surprised. We source the highest quality fabrics to keep you #comfywithCACHIA at an affordable price point.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

558 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(558)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with the Cachia has been amazing …

My experience with the Cachia has been really great! They offer an amazing variety of PJ styles – I have over 35 pairs myself, which shows how much I love their selection. What they do exceptionally well is their customer service. Whenever I've had to email them, they've always responded quickly, fixed any issues right away, and sent out replacements super fast. It makes being a customer a really positive experience."

25 May 2026
Rated 5 out of 5 stars

Love my cachia pajamas

Love my cachia pajamas
Excellent quality and they are so comfortable
I love the designs
They have pockets too which I love
Great customer service and prompt delivery

24 April 2026
Rated 5 out of 5 stars

My new fav winter Gigis PJ's.!

Just recieved my new Gigi winter pjs and i knew i would love them! No wonder they sell out quickly I can see why. They are true to size and fit perfectly. I love the print and the material, beautiful weight for winter here in the mountains. I absolutely love them so much. I ordered my best friend a pair also for her birthday I know she is going to be stoked. They arrived quickly and I am thrilled with this design and style. One very happy customer. Thankyou Catchia and team!!

24 April 2026
Rated 1 out of 5 stars

Poor Quality

Two pair of ladies pj bottoms came undone at the seams after only 1-2 uses. Emailed Cachia and included photos but was told nothing can be done as I was outside of the returns period. Two pairs of overpriced pjs straight into the bin!!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Paying for fast shipment is a scam

I payed for fast shipment, it was an extra 8 dollars for it to get delivered in 3 - 5 days but it’s now been two days since I should’ve got the package, and when i text the company on gmail they dont reply and thats why i chose to rate my rating…

5 April 2026
Unprompted review

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