Connecto Transfers Reviews 

15,757
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,355 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that drivers are extremely polite, punctual, and wonderfully helpful with heavy luggage during airport transfers. Travelers also deeply appreciate the very seamless communication prior to pick up and the overall straightforward online booking process. Some reviewers were not happy with occasional vehicle discrepancies, such as receiving an alternative car model instead of a booked sedan or missing requested items like child car seats. A few consumers also described stressful instances where drivers arrived significantly late, communicated poorly, or completely failed to appear for scheduled rides without proper notice.

What people talk about most

Service

Customers had positive experiences with service, highlighting punctual and professional drivers who made... See more

Staff

Users describe positive interactions with staff, often highlighting punctual drivers who communicate clearly... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising punctual arrivals, friendly drivers,... See more

Booking process

Consumers find the booking process to be mixed, with many noting that scheduling rides online is very easy,... See more

Location

People report ambiguous experiences with location, noting both smooth pickups at various airports and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aldo (I hope I'm spelling that correctly, apologies if not) made the trip. He was slightly early at the pick up which was great as we were ready to go and managed the traffic jambs without compliant o... See more

Rated 5 out of 5 stars

Ioannis was 10 minutes early, helped carry our bags to the car which was parked a 100m away and was a courteous driver. I never know for sure if someone will turn up when I book online but based on t... See more

Rated 5 out of 5 stars

Great communication. I emailed the team with questions as was travelling my elderly mother- team were easy to contact and got straight back to me. They had the best transfer rate from Zagreb to Rijek... See more

Rated 5 out of 5 stars

Connecto Transfers was excellent for us. Easy booking process. Driver met us at arrivals at Split airport, air conditioned spacious van, friendly driver, same price as a taxi! Return trip driver o... See more


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.6

All reviews

(15,757)

6,057 reviews in the last 12 months

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Rated 1 out of 5 stars

Muy decepcionada

Very disappointed with the service. I paid for a luxury private transfer and they sent me a regular taxi. I'm still waiting for a resolution. I'm very angry. I will never use this service again.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

From the day I booked i had great communication and our drive nuno reis was in contact the mi ute the flight landed he came in to greet us and was very welcoming , gave us some useful tips on what to see in alvor and surrounding areas would highly recommend this company. We had our own car straight to our appartment....thanks connect transfers and nuno. We have this booked for returning home also.

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Very quick booking process.

Booked my airport transfer less than 24h before I needed it and made it to the airport on time. Very quick to answer emails. One thing to note this is a booking company and not the service provider so it can take some time for your booking to be confirmed. Would use again.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Safe transfer when needed

My wife was injured during our travel and we needed a safe transfer from rural Germany to an airport. Booking was simple and the service was punctual and got us to our destination. Thanks.

1 September 2026
Rated 5 out of 5 stars

Thank you Dijana ✨

We had Dijana drive us, who was the most lovely, welcoming and chatty driver we’ve ever experienced. It was calm and beautiful views. Air conned and smelling lovely, this drive genuinely made our morning! The beginning of a long day of travel suddenly didn’t feel so bad. Thank you Dijana, we would recommend in a heartbeat to anyone needing travel in Montenegro!

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Driver was a no show!

Had a pre booked taxi for an early transfer to Alicante airport. Driver failed to show and company although tried, failed to find us a replacement. Not a great experience.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 STAR

⭐ 1 STAR – TWO FAILED TRANSFERS AND LEFT STRANDED IN RAVENNA

I strongly advise other travellers to think twice before relying on Connecto Transfers for an important airport transfer.

We booked and paid for TWO transfers with Connecto during the same trip.

The first transfer, from Athens Airport, did not arrive at the agreed time. After contacting Connecto and complaining, the driver eventually arrived, but only after a significant delay.

Because of this experience, we specifically contacted Connecto beforehand regarding our second transfer and made it absolutely clear that punctuality was essential, as we had a flight to catch.

The second booking was from Porto Corsini (Ravenna) to Bologna Airport on September 6th, for NINE passengers, including FOUR CHILDREN, with a flight departing at 12:15.

The booked transfer simply DID NOT SHOW UP.

We were then informed that Connecto could not provide the transfer, leaving nine people stranded at the port, with four children, luggage and an imminent flight — WITHOUT PROVIDING ANY ALTERNATIVE.

We desperately tried to find another transfer at the last minute, but finding transportation for nine people from the port on a Sunday morning was extremely difficult.

As a direct consequence of this failure, we MISSED OUR RETURN FLIGHT and have incurred additional expenses and considerable stress.

What is particularly unacceptable is that we had already experienced problems with the first transfer and had specifically warned Connecto about the importance of the second journey. Despite this, the same thing happened again.

This is not a minor delay. It is a failure to provide a CONFIRMED AND PAID SERVICE at the time it was required.

We are formally requesting:
• A full refund of the Ravenna transfer.
• Reimbursement of the additional transportation costs.
• Reimbursement of the costs directly resulting from the missed flight.

We have retained all booking confirmations, payment records, communications and receipts.

I am posting this review because I would not want another family to find themselves in the same situation, particularly when travelling with children and relying on a pre-booked airport transfer to catch a flight.

For us, after two problematic transfers during the same trip, Connecto has completely lost our trust.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great

Good driver that spoke English well. Met up at time (was at pickup a few minutes before even). We had booked a seat for a toddler which the driver already had mounted.

6 September 2026

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