April is a FANTASTIC customer service agent!
April was incredibly helpful regarding my order #814243. The foundation didn’t work on my weird, difficult skin. Of course I waited too long to return it and missed the 30-day window. But April found a solution for me anyway; a store credit for the total amount! I will DEFINITELY shop here again because I KNOW their customer service and April will take care of any issues that arise. Thank you, April!!!
3 September 2026
Unprompted review
Reply from smooche
Hi Martha,
Thank you so much for your wonderful feedback! We're delighted to hear that April was able to find a solution for you. Your kind words mean so much to us, and we look forward to serving you again!
Best regards,
The Smooche Team