Belinda

Australia

Reviews

Review of NRMA Insurance


Rated 1 out of 5 stars

Not as good as they use to be I have…

Not as good as they use to be I have been with NRMA for 40 years. I am trying to book a repair for a bumper bar and it has turned into a saga hardly any repairs in the area and told I would have to wait 2 months to have it done. Not happy

26 August 2026
Unprompted review

Reply from NRMA Insurance

Hi Belinda, we're sorry to hear about your experience and understand how disappointing this must be, especially after being with NRMA for 40 years. Repair timeframes can sometimes be impacted by both repairer capacity in certain areas and the availability of parts, which can unfortunately lead to longer wait times than expected.

If you'd like us to investigate further, please send us a private message via the NRMA Insurance Facebook page using this link: https://go.nrma.com.au/FBmessenger.

When you message us, kindly include your details and mention that you came from Trustpilot so our team can support you. ~ Cindy