Matthew

I have a question for too lost team when you email for them to investigate any age checks from any specific issues within 2 weeks passing by I get stuck where I tried to get my new account to passing these ages checks but I still having issues with it not allowing me to provide with any updates or solutions on why my IDs doesn't allow previous IDs for age checks their needs to be transparency over verify third party I don't understand on why they don't respond back to you or anyone when they receive backlash over this occurrence over miscommunication or why I couldn't get a replied back from too lost via my personal email account not like to it permanently ban too lost users account through it's fraud team department network should have the ability or rights to restore your account once it's permanently suspended as I find it extremely difficult to resolve my ongoing silence issues I would like someone from the team to help me one way or another for me to regain access to my previous too lost account which got permanently suspended for not having anyone sample music which I had any copyright infringement that's was my own origin music and my own original works if only too lost can speak to us on their table and discussed better Ways to restore each and other accounts from these permanent suspension also when I appealed from this permanent banned too lost account I didn't hear back from too lost over not knowing on what I did wrong or advice any help from their rejection process to fully restore your account over age preventing from allowing previous IDs documents which should be allowed to do if their no other methods to restore permanent banned accounts via the fraud department team

Well everytime I tried to email your support team I don't hear back from one of your team I give up contractions

If only you do improve your listing communication and respond to are email within a week

Absolutely not happy with capital radio stations hearing their same artist being played on radio airtime every week and Taylor swift ever two days you so rigged you don't give smaller artists a chance to succeed in their music career in life you and all major radio stations have completely failed us their smallest artist that work harder then spyro you have failed me I lost completely failed in capital radio you don't play any good stuff anymore at my local charity shop I hope you lose your licence for not prioritising more smaller artists with zero streaming platforms on major music sites I would like it if it's fairly for smaller artists and bigger artist Equal I feel let down by you I being working harder for 5 years on getting nothing makes me angry puke I don't want to hear it listening to your negative news or music that favours other artists you are completely rigged I would never trust capital radio every again

I have released songs for 4 years on Spotify for artist failed smaller artists for chart success Spotify required improvements p over its failure for smaller artists to have a break out or chart success more needs to be done for smaller artists in Spotify that doesn't require any requirements it should be a blatant scandal when they fail artist with a potential that doesn't have a record label more need to be done over its ignorance decisions making

I only giving too lost 2 stars until they sorted age checks doesn't work still I have seen they are doing something about but more improving on transparency communication from top lost support team to address it and to knowledge that this is a big issue especially not hearing back from month's or every they just quietly closed your case without even respond as I have multiple cases where they don't help u I just hope their top lost developer do hear my frustrated over it and is undo investigation why they don't reply to your views point or opinion when it's comes to support and help from their multiple issues that too lost is expensive right now

Dear too lost I believe your decision was wrong you remove a song that didn't violated your terms of service as I didn't have any songs ok n their that violated it's copyright from store I very disappointed that you won't reveal their account or appeal it due to your anit fraud policy I have unfortunately decided to go to another third party music disbutor over it decision making I would truly missed your good feature which you had before I lose out over their permanently ban I hope too lost is happy that age verification has failed for me to gain access to a new account thank you very much of your time I will be putting another 1 star review on trustpilot as you continue to fail tou previously respond as your do not deserve any rep over your difficulty if considered previously messaging and still getting nowhere like I standing on a fierce

Again I follow too lost support advice on emailing their company over age checks failure bug's still no answer when will something be done about broken age checks their no other shortcuts for me to passed it and to resubscribed bk to them I have officially left too lost for lack of support or contact they are refusing to address their age checks block failures scandal until then we would for a permanently temporary cause completely boycott their official independent platform until too lost acknowledge their elephant in their room we are basically stuck in this fishes train wick where it's never gets fix because they believe in collective your personal data on their third party age checks platform

I still experience techno issues still with too lost third party age checks it's improved but still isn't working still as I notices that their are still issues with their IDs scans after my face has been completely fir this age checks scanning if too lost could update me on when a timeline of fully fixing this ongoing issue that we still face from it

Rude attitude staff member
I just went into the shop 02 and unfortunately I experience a not great support help conversation with one of their staff members at one of my local shop at 02 I would give them 5 star's but unfortunately no one from direct phone support from my feedback wasn't helpful and fit nowhere with it I very really go to 02 if I have to get replacement physical sim card changed I not comfortable going to my local shop I don't honestly feel like going their no more but once I out of contract with 02 I switching back to my previous provider as they a lot more understand and helpful with customers then my current network provider is currently atm

I would say too lost is their only free cheapest way to get your music released and it's less complicated and easier to use they have their highest availability services then any over music disbutor we need more features like easier way to guarantee like getting signed to a legitimate record label via be able to contact them via email and phone number and being able to get proper promoted help and other support rescues from smaller artists with hardly any streaming numbers on the main major one too lost should invent ways where the major ones rejected smaller artists music a lot I
More instead of not getting the opportunity where it's doesn't take off too lost does in fact need a lot more tools and features to help artist to break through artist with no confident I believe too lost could rescue and save the unknown artist from Never getting that opportunity due to lack of zero streaming on all major platforms

"My account is completely stuck. I have already successfully passed the Veriff identity check, but the dashboard is failing to sync and is still blocking my access. Please check the Veriff log for my email and apply a manual override to update my status to 'Approved' so I can access my account."

Very helpful for smaller artists who struggled to find free music plugins it should become more free plugins then to pay at this point

unable after completing age checks to gain full complete access to too lost its absolute joke when you do one of both IDs on driving licence and passport and still after it was passed unable to get to the subscription bit while trying to open up account with too lost I already wrote to them I dealt they will do anything about it also too lost is completely ignoring my messages request from these things all of my songs have been taken down on request so if I don't hear back from them then I leave