Product arrived broken
Product arrived broken. Replacement product was sent which was faulty. Pointed out false advertising on top of these & requested refund. Refund was offered & accepted however after chasing for a month now it has still NOT been received. Terrible product. Terrible customer service. AVOID LIKE THE PLAGUE!!!
1 July 2026
Unprompted review
Reply from Wellheater
Hello,
Thank you for bringing this to our attention.
We want to learn more what happened with your WellHeater. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Warm regards,
Rose from WellHeater