It took too long to come
It took too long to come. One of the bracelets catches in all the clothes. But others are ok
19 July 2026
Unprompted review
RE
ROWAYDA EL DEEB
Mexico
Reviews
Review of Olivia Jewelry
Review of NexusTours
It was horrible long line up at…longest line up longest wait
It was horrible long line up at airport. Unorganized we came very late and left with bus around midnight. We are not happy with that experience at all
20 February 2026
Reply from NexusTours
We regret to hear about the challenges you experienced, and we sincerely apologize for any inconvenience this may have caused during your service.
We respectfully request that you contact Sunwing through the following link for further assistance, as they will be able to provide the necessary support and ensure the matter is properly addressed: https://www.sunwing.ca/en/sunwing-cares. Once there, please click on 'I HAVE COMPLETED MY VACATION'
Please be assured that we value your feedback, and we are committed to using it to improve our services.
Thank you for your understanding, and we look forward to the opportunity to better serve you in the future.
Alejandro Vazquez – Senior Director of Customer Success. NexusTours.