they made a false claim about giving…
they made a false claim about giving free champagne when you spend over $1000. I have tried to contact them 3 times but now they have the money for the order they just ignore the emails,
Not trustworthy
Reply from The Gourmet Pantry
Thank you for taking the time to share your feedback. We’re sorry to hear there has been some confusion around our promotion and truly appreciate the opportunity to clarify.
Our offer was for a complimentary GH Mumm Champagne in a gift box for every $1,000 spent, in line with the promotional terms. All promotional champagne was supplied once the promotional period had concluded and orders were being dispatched.
We always aim to be transparent and fair with our offers, and we take pride in fulfilling all promotions exactly as advertised. We’re grateful for every customer who shops with us and welcome any questions so we can assist and ensure everything is clear.
Kind regards,
Sarah - The Gourmet Pantry Team