Billed for old account due to my own mistake, they resolved it
I was billed for an old account of which I was unaware. I reached out to the Otter.AI support team and they were able to quickly help me resolve the issue, cancel the old account and were even kind enough to refund the payment even though their TOS do not require they do so. I am very grateful for their help and understanding! They truly care about customer support and satisfaction.
23 July 2026
Unprompted review
Reply from Otter.ai
Thanks for your review! Glad to hear our support team was able to help quickly. If anything else comes up, don't hesitate to reach out.