85% of the leads Angi sold could not…
85% of the leads Angi sold could not contact. The pricing for those leads were never disclosed in the initial sales pitch. We were promised 12-20 leads per month and we never never given more than 11. Of the leads we were able to contact and close with were all for jobs that fell well outside the type of jobs I was paying for. We paid for panel upgraded and ev chargers and instead received small maintenance requests like fixing a lamp and trouble shooting power issues. We are extremely dissatisfied and when I canceled my subscription they charged us a cancelation fee of several thousands dollars. We feel they defrauded us with false sales claims that they could provide quality leads. We made $400 in gross revenue from those leads at the cost of over $6000. That is not a great rate of return.
Reply from Angi Leads
Hi Matthew, Thanks for your feedback. We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Esefany from Angi