Too many problems
Too many problems. First my orders were added to na older account. Then i had to waste time to tell customer care to remove my older acccount (which I have told 2 years ago already many time) and it was finally correct. Then my refund for old apple watch (55 euros) is still not showing on my coolblue account. I have to again waste time to call customer care and figure it out. Customer care is helping but I am wasting my time for a mistake you guys have made. So not happy.
Reply from Coolblue
You’re totally right! Chasing accounts and refunds is a waste of your time, and we're really sorry about that!
The good news: your €55 store credit is now safely in your account. And to put a smile back on your face, we’ve added a little extra credit on top for the hassle!
Happy shopping, Coolblue.