Very frustrating and unprofessional experience
I had a frustrating experience with FedEx Belgium. They claim to offer the same high-quality service to all customers, but in reality, they treat customers very differently. I needed shipping material to return a 4,000 euro parcel from Belgium to the UK, and it took me three weeks just to get a negative answer. This delay caused immense frustration and wasted a lot of time. Their website advertises services they don’t actually deliver. In contrast, companies like DHL and UPS offer reliable, consistent service and treat all customers equally. FedEx Belgium needs to be more transparent and stop misleading customers.
27 September 2024
Unprompted review