AA

aaron

United Kingdom

Reviews

Review of Myprotein


Rated 1 out of 5 stars

Worst service ever

Worst service ever. Ordered items after 3 days didnt come damaged by couriour, replacements sent only sent 1 of 4 items, had to wait 48 hours for them to investigate wouldnt send replacements and refunded me, reordered items cost me £30 more as discount code wouldnt work, was meant to be next day, 48 hours there saying was shipped, evri website has no tracking saying they havent recieved items , myorotein kept telling me wait 24 hours for tracking to update , never did, kept telling me to wait, overall this been going on over 2 1/2 weeks and still no items from original order. Absolute nightmare and ao unhelpful

3 July 2026
Unprompted review

Reply from Myprotein

Hi Aaron,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

We do want to look further into this matter.

Kind Regards,

Stephen

Review of Titanium Strength


Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, worst customer service i have ever dealt with, item arrived, missing parts as everyone has said, 1 damaged part, wrong instructions with pages missing. I emailed them about missing parts/ damaged parts, no response, called them spoke to someone who said she will contact manufactures and call me back, never rung back, called them 3 days later, again she said she hasnt heard from manufactures so i said can you call them, she said she would ring me back, never did, called back 3 days later and exactly the same again, called again now shes on annual leave and spoke to a gentleman who said he would get someone to ring me, again no one did, so were 3 weeks on now, and not even told me whats happening about the missing / damaged parts, dont respond to email, dont ring back, and no information about whats happening. So i have a half build expensive machine i cant use, sitting there for 3 weeks now. Avoid at all costs

21 November 2025
Unprompted review

Reply from Titanium Strength

We sincerely sorry about the situation you described and the experience you had. This is not the level of service we aim to provide to our customers.

Based on the information you provided, we were unfortunately unable to locate your order in our system. So that we can prioritize your case and find a solution as quickly as possible, please send us your order number.

If you prefer, you can also contact us directly via email at: sat@titaniumstrength.co.uk

We want to ensure that all issues are properly resolved, and to do so, we really need to be able to identify your order in our system.

We appreciate your cooperation and hope to resolve this situation as soon as possible.

-Titanium Strength Team

Review of Luxtripper


Rated 5 out of 5 stars

We booked with Gaving to visit…

We booked with Gaving to visit maldives. The price they offered no body else could even get anywhere near. We was a bit dubious becuase of that but went with it and im so glad we did. The holiday it self was amazing but it was more about the service provided to book it was 5*. From day 1 gavin was there on the phone or email. The whole process was smooth without any fault, everything was provided as expected and cant fault anything a full 5* booking expirience

1 August 2025
Unprompted review

Review of bulk.com/uk


Rated 1 out of 5 stars

order has not been recieved since…

order has not been recieved since decembre. i have emailed them multiple times and also contacts us through there website and had no response

14 January 2025
Unprompted review

Reply from bulk.com/uk

Hi Aaron,

Thank you for leaving us this feedback.

We are so sorry to hear about your recent experience with the delivery and Customer Service.

Unfortunately we were not able to find any contact linked to this review, I therefore invite you to get in touch with us via our webform https://help.bulk.com/hc/en-gb/requests/new or via chat and we'll look into this personally for you.
Our goal is to help you reach yours, and we'd love the opportunity to put this right.

Have a nice day.

Bridget

Bulk™ Customer Support

Review of Fitshop UK


Rated 1 out of 5 stars

finance still taken even though cancelled order

ordered 3 items using V12 finance, to then be told one wasn't in stock and would be 8-12 weeks and told them to take it off as dont want to pay finance if not instock, they then emailed me saying they have cancelled order as cant just take item off so cancelled whole order, 1 month later finance is still active and payment of £260 was taken out my account today, this really isn't good enough £260 is a lot of money to not have spare for the month. told me it would take 10-14 days to cancel , contacted 20 days later as finance was still active said will take another 10-14 days

28 May 2024
Unprompted review

Reply from Fitshop UK

Hey there Aaron,

Thank you for taking the time to leave a review.

I am sincerely sorry for the issue that occurred in regards to your finance agreement. We have been in touch with you directly in regards to this and have immediately passed this to our accounts department to rectify.

I understand this has now been resolved but please do not hesitate to contact us directly should you require anything further.

Kind regards

Review of Luxtripper


Rated 1 out of 5 stars

very disappointing

very disappointing, they chased me for the whole day with prices, if i book today can do at this price etc, kept reducing it, spoke to them 3-4 times and said confirm it includes everything i asked for, when i aggreed to book that evening told me it would be another £9796 extra as they had made a mistake despite continuously confirming it was everything i asked for, wasted a whole day talking to them

29 January 2024
Unprompted review