Philippines
At the initial start, you must provide greater disclosure about what is included in an online order, and a full-service order arranged in the shop.
There must be more effective communication between you, the outsourced global courier company, and the customer.
Communication must be proactive, not reactive to issues encountered during the shipment.
Ultimately, I got charged a very expensive price and I was extremely underwhelmed by the commiserate value provided for the price charged.
The whole experience was very disappointing.