PJM WINDOWS

Good Afternoon 

Thank you for taking the time to leave your feedback. We're sorry to hear you were disappointed with the delivery experience.

We've checked your order and can confirm that it was delivered on 27 June. We appreciate that it did not arrive on the expected next working day, and we understand how frustrating that can be when you've paid for an expedited delivery service.

As an apology for the delay, we have refunded your delivery charge. We sincerely apologise for the inconvenience caused and appreciate your patience.

If there's anything else we can help with, please don't hesitate to get in touch with our customer service team.

Thank you for your positive 5-star review. We are pleased to hear that you had a great experience with Toolstation. Your satisfaction is our top priority and we value your feedback. Kind regards, Brian.

It's really good to hear that you're getting consistently excellent customer service from us! Thank you very much for this five-star review. 
-Tex🤠️

Hi PJM WINDOWS,

Thank you so much for your positive feedback and for letting us know you had an excellent experience with your order (13284692).

We really appreciate your comments and look forward to serving you again!

Good Afternoon,

Thank you for the 5⭐️ review. I am glad to hear you are happy with the service received

Please let us know if there is anything else that we can help with.

Have a lovely day

Thanks
Chloe

Hi Paul, we pride ourselves on our excellent service... We just hope we have an excellent product as well! 😁 Thanks for your review, and all the best with your new Volvo XC60 🫡

Hello PJM WINDOWS,

Thank you for your kind words and for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our service.

Best wishes,

Good Afternoon,

Thank you very much for taking the time out of your day to leave us this 5-star review. I am pleased to hear your kind feedback in regards to the customer service you had received with the order. We look forward to hearing from you again soon, have a lovely rest of your day!  -Michaela.

Good afternoon,

Thank you for leaving us your review and I am very sorry to hear that this order is not yet with you, I have tried to give you a call today but was sent through to your voicemail.

I can see that the courier has attempted delivery to your property twice on the 4th and 5th as well as taking a photo of your front door, they have marked this as no one being home.

This is currently being redirected and delivered to a pickup shop for you as you have requested on your DPD app and will be ready for collection tomorrow afternoon.

Lauren

Thank you for taking the time to leave your 5-star review, we are very happy  to hear that we are both brilliant and outstanding 😀️. We look forward to hearing from you again soon, Amz

Hi there,
Thank you for your review.
Great to hear that your happy with the service received.
Thank you
Best regards,
Aaron

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.