Katarina

Good product selection and a useful virtual try-on feature — although that’s fairly standard nowadays. If you are absolutely certain you won’t need to return anything, then it may be fine to order here.

However, if you do need a refund, expect a very frustrating experience: almost a month between returning the product and actually receiving the money back, combined with a terrible chatbot and poor customer service throughout the process.

Never again.

Gebeld voor een verstopte afvoer in de wasruimte. De loodgieter was snel ter plaatse (binnen 1 uur), wat positief is.
De prijsstelling was echter onduidelijk en inconsistent:
€165 voor de eerste 30 minuten
€79,90 per meter (geen enkele indicatie mogelijk volgens hen)
€28,95 per 15 minuten extra
Toen ik vroeg om een grove prijsindicatie, gaf de loodgieter aan dat hij niet kon inschatten hoeveel meter nodig zou zijn of wat de totale kosten zouden worden. In plaats daarvan vroeg hij wat ik bereid was te betalen en stelde vervolgens €300 voor, zonder duidelijke onderbouwing of scope van de werkzaamheden. Ik heb daarom besloten niet akkoord te gaan en alleen de voorrijkosten te betalen.
Daarnaast werd er geen correcte factuur verstrekt. Ik ontving enkel een handgeschreven/ongeformaliseerd bedrag. Toen ik contact opnam met het bedrijf om een geldige factuur te ontvangen, werd de verbinding beëindigd.

Oplichters!

Considering there is no phone number to call, I sent 2 emails (on 23.10 & 6.11) asking for more information about their products and today (8.11) still no answer.
This makes impression of amateur company.

Update: 
The Manager reached out to me, apologized for miscommunication and made a full refund to my account which I received the same day. 
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I ordered online a supplement for my dog which came open. I called customer service and asked to return the opened pot and get a new, unopened pot instead.  Dylan from customer service told me that he opened the pot to check if everything is OK but forgot to mention it. After the phone call, Dylan sent me a return label so I can return the package back and told me that a new package will be sent next week. I brought the package to postnl just to learn that the label is already in use and therefore can't be used again. It was after working hours so I sent him an email asking for a new label. No response. I called 2 days later to see what was happening and they told me that they will send me a return label together with my ordered supplement. Ok, not happy with that but fine. I would also appreciate it if they informed me about it instead of me calling them for an update. Day after the new product was supposed to be sent I called them to see why I still have not received track and trace. No one picked up. So I called again. Now I hear from them that they do not have it in stock and maybe they will have it next Tuesday. At this point I am very frustrated and ask them to issue me a full refund and send me a return label. Guess what? I am not getting a refund of 7.90 eur for shipping costs. Outrageous! So after 8 days of waiting, calling, emailing, poor  customer service and no product, doing business with D-tails cost me 8 eur. I will never, ever do business with them again.

Not satisfied. Continue watching is not working which means I had to go to main menu, then go to correct season and then go to correct episode every single time. Very disappointing so definitely unsubscribing.

Great products, good prices and fast delivery. For sure will buy again at Sfeer.