I have made quite a few purchases from the OUTNET and have never had a bad experience. The return process is quite seamless as well. Really surprised by the low ratings, so I hope I don’t run into any issues with my future purchases. Overall satisfaction is 5 stars!
Fabulous shopping experience! I placed my first order a week before Christmas and received it before the holiday. The prices are excellent for luxury items. Keep in mind that prices do fluctuate, so if you find something at a reasonable price, grab it quickly!
31 December 2025
Unprompted review
Reply from Baltini
Hi Karolina,
Thank you so much for taking the time to share your experience with us!
We’re delighted to hear that your first order arrived in time for the holidays and that you enjoyed shopping with us. It means a lot to know you found great value in our luxury selection. You’re absolutely right—our prices can fluctuate, and we’re glad you were able to take advantage of a great find.
We truly appreciate your support and look forward to welcoming you back again soon. 💛
I'm a buyer and seller here. Absolutely love it; however, I'm not happy with the taxes.
5 July 2025
Reply from Vestiaire Collective
Dear Karolina,
Thank you for providing your feedback.
We would like to inform you that customs fees are determined by three factors:
- Your location - The seller's location - The item's price
To simplify the process for the Vestiaire Collective community, we have recently enhanced how these fees are handled. When applicable, customs fees are clearly shown alongside any shipping or authentication charges during checkout.
These fees are considered additional and will be added to the required shipping costs.
However, to avoid incurring these charges, please utilize our Location filter when searching.
Thank you for your understanding. If you need any further assistance, please feel free to chat with us on the App under Me > Help!
I have ordered a total of four items from CETTIRE. The last two were Saint Laurent loafers following the Black Friday sale. I could not recommend any more. The items arrived on time via DHL in a separate CETTIRE box. Having ordered from several sites such as Farfetch and NET-A-PORTER, please don’t expect your item to be wrapped in an additional fancy tissue paper or extra wrapping as CETTIRE primarily focuses on high-end items at really reasonable prices.
I was lucky enough to say that I have had no issues so far. I haven’t experienced their returns process, but I can see that there is a fee of $30 per item, which is not too bad considering the price you will pay for your luxury items compared with other sites.
First time I ordered from this company and had a pleasant experience. I ordered 3 items but unfortunately they didn’t fit me well so I returned them. Returns process is seamless.
I had a great experience with Fashion eyewear! Purchased two Celine sunglasses. They arrived within a week. The service is outstanding as I’ve had quite a few questions before my purchase. Will definitely be coming back here for my next purchase.
I will never purchase from Dick Smith again!!! Biggest scammers I have ever come across!!! Charged me $99 for a membership without even knowing it. Then another $129 dollar
DO NOT ORDER FROM LUX!!! No stars from me!!! This company is absolutely pathetic! No business accumen!!! Placed an order on 12 July 2024 and waited patiently. Left a message to follow up a week later and then received a response from their support team telling me that they are investigating. Sent another email a week later and no response!
I have now raised it with my bank to investigate and get my money back!!!
Pay the extra from a trustworthy company!!! These people are scammers!!!
Ive been ordering from Beauty Works for about 4 years and in all my purchases I have had excellent service. The items have always arrived on time and are packed really well.
The only issue I had is purchasing the wave iron. Being in Australia, it wasn’t compatible to the electrical power plug. I didn’t really raise any issues at the time as I simply purchased a converter.
In terms of the quality of the hair, it is excellent compared to other brands such as Zala. Beauty Works has a wide selection of colours particularly in their highlighted / combination colours which offers a natural look.
I generally tone and colour my hair extensions each time I buy a new set to match my hair colour and add more pigment. To date, i have not had any issues or a bad reaction to the hair post colouring. The colour grabs well and is even throughout. Keep in mind, I do use professional hair dyes.
The hair also lasts a very long time compared to the other brands. It is super soft, silky and resembles natural hair. I generally buy the seamless beach wave clip in set in brondbre set in 22 inch but I wish they sold it in 24 / 26 inch.
This company has pretty much been my go to place for all my hair extensions so if you’re tossing up between Beauty Works and other hair extensions on the market, please stop wasting your time and check out Beauty Works. It’s never a nice look if you compromise on the quality of hair extensions.
25 November 2023
Reply from Beauty Works
Thank you Karolina for your detailed review, we really appreciate your loyalty, the time you have taken to share your feedback and the 5 star rating you have given us.
What can I say… I am more than impressed with the service and quality. I bought the New York from Australia. It arrived beautifully packed in a large box with their signature shopper and cotton bag protector.
I’ve been after an everyday bag that is simple and elegant for quite some time and I’m so glad I came across DeMellier. I initially saw the New York bag on instagram and since then I have fallen in love.
In terms of the quality, it is well and truly aligned to any high end luxury brand. It is very well crafted. From the stitching, quality of the leather to the hardware. The bag is super lightweight and sits up straight. I also love how it has bottom supports which is very important to me.
Demellier has created a piece of art but more importantly have considered practicality and style in the making. I can wear this in so many different ways. It simply adds elegance and style to any my outfits.
One last thing I’d like to mention is the brand’s values and strategy of giving back. It’s not everyday i come across this when making a purchase. I’m so happy that some of my purchase has contributed to helping a child that is in need. It makes a world of difference.
Well done DeMellier
28 May 2024
Unprompted review
Reply from DeMellier
Thank you so much for your wonderful review! We're thrilled to hear you love your New York bag and that it arrived beautifully packaged. It’s great to know it meets your needs for an elegant everyday bag.
We’re delighted you appreciate the quality and craftsmanship, as well as our brand values and giving back initiative. Thank you for choosing DeMellier and for supporting our mission. We hope your bag continues to add elegance to your outfits for years to come!
I found this company after doing some research for an organiser and protector for my brand new Demillier New York handbag. I am so pleased I did! I now know why they are called Handbag Angels.
Handbag Angels have crafted this to fit the design and shape of the bag to perfection. The quality of the felt is thick and very sturdy and I love how there are several compartments. I also opted for the additional base and key tag. The base is great for carrying extra weight but I personally think the hardware for the key tag could be improved as I found it to be a little flimsy. This however does not mean I won’t buy from Handbag Angels again.
Overall, the quality and service is sensational!
For those that are unsure or tossing up between this organiser and others on the market! STOP! You won’t get any better than this. It is a lot more pricier but if you are spending $$$ on a bag then it doesn’t seem that bad.
Thank you Handbag Angels! Well done and keep up the great work!!!
4 June 2024
Reply from Handbag Angels
Hi Karolina, WOW ... A wonderful review! Thank you so much for taking the time to send in your review. We are delighted you love your organiser. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke luxury gift wrapped items and prompt turnaround. Very Best Wishes The Handbag Angels Team x
The screws provided are flinsey and I can not screw them in properly.
14 March 2022
Reply from Amart Furniture
Hello Karolina
I am very sorry to hear that. Please email through 3 photos (one that shows a close up of the area of concern; one that shows the entire item; and one that shows the purchase order number) through to our Customer Solutions Centre at customer.care@amartfurniture.com.au. If you have any queries regarding the photos you can call them on 1800 791 390. Please ensure you also advise in the email your store of purchase and your sales order number. They endeavour to respond within 72 hours.