JD

Jo Dunne

Australia

Reviews

Review of MATE

Rated 1 out of 5 stars

Bludger Internet

$100 dollars a month for weeks worth of atrocious internet, rather (no internet) connection. Don't bother calling "support" because there isn't any. Put on hold for 3 hours and still didn't get to speak to anyone. Should only have to pay $20 bucks this month mate! because that's all it's worth

24 February 2025
Unprompted review

Reply from MATE

Hi Jo,

We’re really sorry that your internet has been unreliable for weeks and that getting through to support has been nearly impossible. That’s not the experience we want for our mates, and we completely understand why you’re frustrated - especially when you’re paying for a service that hasn’t delivered. If you are still experiencing issues, please send us a DM with your account details and we'll have our support team take a look ASAP. - Luke.

Review of MATE

Rated 1 out of 5 stars

Internet drops out at around 7pm every…

Internet drops out at around 7pm every single night. They tried blaming nbn...it's not that...then tried telling us it wasn't happening ahahaha...ok
Their new app is also crap! It doesn't even let you log in!

20 June 2023
Unprompted review

Reply from MATE

Hey Jo,

We're sorry to hear about the nightly internet dropouts and the frustration with our app. Dismissing your concerns and not providing a proper solution is not the service we aim to deliver.

Please reach out to support so we can investigate these issues further. We're committed to improving both our internet service and app functionality.

- Luke

Review of iPantry

Rated 4 out of 5 stars

Speedy

I liked the fact that delivery was a reasonable price and items arrived promptly. This is a must for me! Therefore, l would purchase from ipantry again

2 February 2022