JO

Joachim

Netherlands

Reviews

Review of SnusExpress.com


Rated 1 out of 5 stars

Don't order here

I was a regular here until recently. My last two orders didn't arrive and it was hard to get in touch with customer service but even harder to find a solution with them.. They will not refund my money until the shipment is back at their warehouse (which I obviously have no influence on).

Would absolutely not recommend ordering here, but looking for a more trustworthy organisation. Please note: the mother company Make Webo AB operates under different brand names.

UPDATE 27/SEP: They asked me to get in touch with them after this review, but so far they ignored my message. Still waiting to get my EUR136.90 refunded...

21 October 2025
Unprompted review

Reply from SnusExpress.com

We're truly sorry to hear about your experience, and we appreciate your feedback — it helps us improve. Please reach out to us directly at mail@snusexpress.com, and we’ll do our best to make things right.

Review of SnusExpress.se


Rated 1 out of 5 stars

I was a regular here until recent

I was a regular here until recently. My last two orders didn't arrive and it was hard to get in touch with customer service but even harder to find a solution with them.. They will not refund my money until the shipment is back at their warehouse (which I obviously have no influence on).

Would absolutely not recommend ordering here, but looking for a more trustworthy organisation. Please note: the mother company Make Webo AB operates under different brand names.

21 October 2025
Unprompted review

Reply from SnusExpress.se

We're truly sorry to hear about your experience, and we appreciate your feedback — it helps us improve. Please reach out to us directly at mail@snusexpress.com, and we’ll do our best to make things right.