garrymagnus

Australia

Reviews

Review of OnePass

Review of eharmony

Rated 1 out of 5 stars

Avoid this rip-off

Avoid this rip-off. I have been trying to cancel for three months, and many emails sent.

Only in the last month did I get a reply stating I can't cancel till August. They will charge your account and make it difficult to unsubscribe. Acting totally above the law and should be stopped and charged with fraud.

They have no phone number, they don't return your emails, only to tell you you can't cancel, they ask you to email them to turn off auto-renewal payments, and they won't let you cancel. Avoid them at all costs. I am having big problems trying to stop them from charging my card every month for something I don't want.

18 April 2024
Unprompted review

Review of DriverSupport | ONE

Rated 1 out of 5 stars

This is a complete fraud

This is a complete fraud. Total misrepresentation. Have been trying to cancel for three months.

In April 2024 two amounts of AUD 17.43 and $17.42 were taken from my account. May 2024 AUD$ 34.33 and June (this month) AUD$34.43

Can't log in or open the login or support page on the site.

Have to submit the online support form. Have done this 3-4 times. The form says sent - but no contact from the Company.

Will now contact the relevant Authorities including ASIC, Fraud Squad, and Visa in Australia and Authorities in their head office jurisdiction.

Stay away from this CON.

15 April 2024
Unprompted review

Reply from DriverSupport | ONE

Dear Garry,

We sincerely apologize for the frustration and inconvenience you've experienced. We're committed to resolving this matter promptly.

We have reviewed your account and have cancelled your subscription as requested. Additionally, the amounts debited from your account in April, May, and June have been fully refunded. You should see these refunds reflected in your account shortly.

We're sorry to hear that you've had difficulty accessing our login and support pages, and we appreciate you bringing this to our attention. We're currently investigating the issue to ensure it doesn't happen again.

If you have any further questions or need additional assistance, please feel free to email us directly at Support@driversupport.com. We are here to help and want to ensure your concerns are fully addressed.

Thank you for your patience and for giving us the opportunity to make this right.

Review of Alices Outdoor

Review of LightInTheBox