KZ

Kaisheng Zheng

Germany

Reviews

Review of ZAVA GERMANY (bisher DrEd)


Rated 4 out of 5 stars

Very quickly

Very quickly and don't need an appointment. But 20 euro is a little expensive. Could be 15

2 June 2026

Reply from ZAVA GERMANY (bisher DrEd)

Guten Tag,
wir freuen uns, dass Sie mit unserem Service zufrieden sind und dass unser Team Sie unterstützen konnte. Wir wünschen Ihnen eine schöne Woche!
Mit freundlichen Grüßen
Ihr ZAVA Patientenservice

Review of Mytrip


Rated 1 out of 5 stars

Their colleague is big liar

Their colleague is a big liar. He told me to get the confirmation, which can prove Wizz Air will make me a full refund, so I can get my refund from them(also a part of money will be paid, but no more better). But when I get the confirmation from Wizz Air, he told me, I will never get my refund...
How can people punish this company!
They have no rule, no service and just take your money!

2 September 2021
Unprompted review

Review of mytrip.com


Rated 2 out of 5 stars

No help just ask for money

My flight because of Corona canceled.

Your colleagues ask me to prove, that Wizzair.com make me a full refund , after I contact wizzair.com myself. Your colleagues said, because I bought a cheap flight so they will not help me to contact with wizzair.com.And if they do to help me to contact , they need to take money from my pocket.

10 August 2021
Unprompted review

Reply from mytrip.com

Hello,

As we have explained to you multiple times, you are supposed to request directly from the airline to process the refund to us. We will then forward the amount to your card, as per our terms and conditions.

Best,
mytrip.com team