Marc Bordier

I ordered flowers from FTD on Thursday, Feb.13th, and paid a special fee to have them delivered on the same day. As of today (Feb. 15th), the flowers have not yet been delivered. Also, I have been listening to some very sh***y piano music over the phone for more than 10 minutes as I try to reach a customer service agent to check on the status of my order.

Service client déplorable ! Juste un mot : inadmissible. Si j'avais pu mettre une note négative je l'aurais fait. Vol de retour en France annulé sans préavis et Go voyages se défausse sur la Cie aérienne. Ils proposent un autre vol que l'on confirme tout de suite et aucune confirmation ni billet n'arrive. Au bout de 3 jours et 30 minutes quotidiennes au téléphone Go voyages nous plante sans vol retour sans même confirmer qu'ils nous rembourserons nos billets. Les télé conseillers ne sont d'aucune aide et les clients n'ont que leur yeux pour pleurer. Plus jamais ! Et en plus le jour de mon anniversaire quel beau cadeau.

Very complex and very hard to use. I found it extremely hard to recover my PIN code and their help pages were useless. I spent three hours trying to sign a document and ultimately I did not succeed.

I booked an online reservation with SIXT in Paris (Agence Gambetta 20) for one of my employees, but on the next day the car rental agency refused to let him take the car because they said he did not have the right driver's licence. I therefore asked for a cancellation and a refund, but they refused and asked me to call their customer service, which also refused to give me a full refund. I will never use SIXT again and strongly encourage you to never use their service.