DE

Disappointed European customer

Austria

Reviews

Review of B2C Europe


Rated 1 out of 5 stars

They are just lazy and lying

They are just lazy and lying. I was home the entire day, they delivered the huge package at the post office. Than wrote me an email (where my address was also mentioned) saying the address was incomplete and that they couldn't deliver the package. I had to pick up the huge parcel on foot and with 2 small children (I don't have a car)
Shame on them!

29 May 2026
Unprompted review

Review of Gls Austria


Rated 1 out of 5 stars

Nicht zu lügen und sagen das niemand zu Hause war

Hallo,

Frechheit!!! Bin den ganzen Tag zu Hause gewesen. Und ich habe immer wieder online geschaut wenn die Pakete zugestellt werden. Die Zustellung Zeit ist immer verschoben worden. Niemand hat jetzt geleutet, GLS Fahrer hat einfach das Paket ohne Zustellung Versuch bei der Paketshop gelassen. Ich verstehe dass Sie kein Lust mehr habt um kurz vor 18 Uhr Pakete zu zustellen, aber noch dazu lügen und sagen das niemand zu Hause war geht nicht. (Wenn sogar überall Licht eingeschaltet war)

7 January 2025
Unprompted review

Review of limango.de


Rated 1 out of 5 stars

They rise/double the original price to say they make 60% discount when it's actually just 20%

They sell brand clothes with 60% discount but they put the things extra expensive so that you think you are buying with 60% discount when you are not. You are actually buying with 20 or 25% discount. Example from Toby Tiger they say the original price of a dress is 51€, when it's actually around 34€. On the brand website it's with discount and way cheaper than in Limango!

22 January 2022
Unprompted review

Reply from limango.de

Guten Tag Disappointed European customer, es tut uns sehr leid, dass Du mit unseren Preisen nicht zufrieden warst. Die Preise bestimmen wir nicht selbst, sondern bekommen diese direkt vom jeweiligen Hersteller mitgeteilt. Es kann sein, dass der Hersteller seine Artikel noch nachreduziert, hier können wir leider nichts machen, obwohl wir bei jedem Aktionsstart die Preise vergleichen und zu diesem Zeitpunkt die Günstigsten sind. LG, limango

Review of Cheeky Wipes & Cheeky Pants


Rated 4 out of 5 stars

I asked for client support about…

I asked for client support about shipping costs to Europe because I was having problems with that on the check out. They forgot to mention that I would have to pay customs too.. So it was a big surprise when I had to go to the post office and pay a fortune to get my package.

EDIT: at first I rated it with 2 stars but since apparently I didn't read the info about the customs (I am not sure if it was already online or not when I bought the product). Anyway, the products are good, the wipes have the perfect size (I couldn't find any other brand with a good size).

2 March 2021

Reply from Cheeky Wipes & Cheeky Pants

Hi there,

I'm so sorry you were disappointed with the outcome of your delivery. I can see we chatted on our live chat service and I can assure you it wouldn't have been a deliberate action to forget to advise about any customs charges. On our delivery page we do state the following - We are able to deliver to mainland Europe via Royal Mail and DPD but due to the uncertainty around BREXIT there may be additional customs charges incurred.

Currently it is at the discretion and decision of the destination country as to whether charges will be incurred so it is difficult for us to know whether a customer will be charged or not. We are investigating all available options to be able to continue to deliver across Europe. and really appreciate our customer's understanding whilst we navigate the ever changing rules!

If we can help further at all, drop us an email to customers@cheekywipes.com.
Warm regards,
Jo