MD

Mark Dobbie

Canada

Reviews

Review of Infraredi


Rated 5 out of 5 stars

Rapid, courteous, considerate and effective service

I very much appreciated the rapid (within minutes) and courteous response to my email expressing a problem with a product, as well as the clear instructions for how to document the problem. Subsequent emails informing me of the progress being made were reassuring. I received a replacement product the very next day, and was pleased with Arpita and Team's thoroughness and consideration in asking me if it worked well. It did, and does.

6 July 2026
Unprompted review

Review of ViaScreens


Rated 5 out of 5 stars

ViaScreens' customer support is exemplary

ViaScreens' customer support is exemplary. When I enquired about a screen protector for a laptop not listed on their website, they immediately offered to add my device to their catalogue. Once they had done so, I ordered a matte screen protector. When it arrived, it didn't quite cover the entire screen area, leaving a margin noticeable on the photograph they requested and I supplied. They enlarged the dimensions and offered me a replacement at no extra charge. It fits perfectly. I'm thoroughly pleased with their response every step of the way. I can't imagine better service.

1 March 2021