SE

sederb

Australia

Reviews

Review of Tangerine Telecom


Rated 1 out of 5 stars

Experienced slow and intermittent…

Experienced slow and intermittent connection. Raised a ticket and it took tangerine a week before they contacted me. I'd decided to change isps before they got around to contacting me.
Very poor customer support.

25 August 2026
Unprompted review

Reply from Tangerine Telecom

Hi Sederb, we are sorry to hear of this experience and we are keen to find out what's going on. We have sent you an information request so we can confirm your details and better assist you with your concern. Best, Team Tangerine

[EDIT]: Hi Sederb, thanks for providing your account information. We have located your account and a member of our escalation team will get in touch to assist you with your concern. We appreciate your patience. Best, Team Tangerine

Review of CovaU Energy


Rated 5 out of 5 stars

One of the best call centres to deal with

One of the best call centre people I have dealt with in recent years. Bhrigette was very helpful and explained everything. She understood my convoluted email address on the first try which almost never happens.
Full marks to her.

13 December 2023
Unprompted review

Reply from CovaU Energy

Hi Sederb, thank you very much for the great feedback on our customer service team. This is definitely the type of service we want to provide to our valued customers. Here's to providing excellent service to you for years! Cheers!

Review of 4WD Supacentre

Review of 4WD Supacentre