SN

Snoozy

United Kingdom

Reviews

Review of Craghoppers

Review of The Cornish Seaweed Bath Company


Rated 2 out of 5 stars

My first problem was opening the…

My first problem was opening the plunger tops, neither my husband or I could manage this. I emailed twice and phoned for replacements ( contact phone number the inbox was full so couldn’t leave message) and my queries went unanswered. I don’t like the smell of the products but despite that the shampoo was nice. Probably won’t repeat the experience as the customer service is bad.

3 August 2026
Unprompted review

Reply from The Cornish Seaweed Bath Company

Hello there,

Thank you for sharing your experience with us and we're very sorry to hear that you are unable to use the pumps and that you're not keen on the smell of your products.

We apologise for the delay in replying to your email. We've had a couple of delays over the weekend but our team is trying to answer emails as timely as possible. So sorry about this!

If you could please email us at victoria@cornishseaweedbath.co.uk, we'll be sure to address your concerns as soon as we can.


Best wishes
Ellie

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Review of InPost UK


Rated 5 out of 5 stars

Fast delivery

21 July 2026

Reply from InPost UK

Thank you, Snoozy, for your 5-star rating! We're thrilled to hear you enjoyed our fast delivery service.

Review of Alpha Heating Innovation


Rated 5 out of 5 stars

Fantastic service

Our boiler was serviced by Ade who was brilliant. He was professional, informed and very helpful. Fantastic service

25 June 2026

Reply from Alpha Heating Innovation

Hi, great to hear! We're lucky to have such a great team of engineers here at Alpha. Thank you for leaving a review.

Review of Dental Sky Wholesaler Ltd

Review of Pure Beauty

Review of Pure Beauty

Review of FirstAid4Sport


Rated 5 out of 5 stars

Fast delivery,good prices

Fast delivery,good prices

29 August 2025

Reply from FirstAid4Sport

We’re delighted you had a good experience with us. Thank you for sharing - we hope to see you again soon, Sue.

Kind Regards,
Firstaid4sport Customer Service Team

Review of Hampton and Astley


Rated 5 out of 5 stars

Fast delivery,super soft towels

28 July 2025
Unprompted review

Reply from Hampton and Astley

Hi Snoozy,

Thank you so much for your five-star review! We’re thrilled to hear that your towels arrived quickly and that you’re loving how soft they feel. We put a lot of care into sourcing quality materials that are not only durable but also luxuriously soft, so it’s wonderful to know this has made a difference for you. Your feedback means a lot to us, and we’re so pleased you’re enjoying your new towels. Thank you once again for choosing us!

Review of Crocus.co.uk Ltd


Rated 1 out of 5 stars

Unhappy with condition of plants

I ordered an alstroemeria,when it came it had white marks over the leaves which spread. I photographed it and sent to crocus. They replaced it and the next plant came in the same condition. I was happy to return them and get a refund but I was assured that this was not a problem and the white marks would disappear with the rain on them and I should carry on and plant them.It has rained often and I have watered them and nothing has changed except the plants look quite poorly in my opinion and the white marks over all the leaves remain. I won’t order again from Crocus as I feel healthy looking plants should be sent.

17 July 2025

Reply from Crocus.co.uk Ltd

We're sorry the alstroemeria you received twice had white marks. We appreciate you bringing this to our attention. We'll review this case to ensure our plants meet expectations. Thank you for your feedback.

Review of Crocus.co.uk Ltd


Rated 1 out of 5 stars

Dissatisfied with plants conditions

I ordered an alstroemeria,the first one received had white marks over all but 3 of the leaves which soon spread to all leaves. I emailed the pictures of what to me is obviously a problem with the plant and I was sent a replacement. This had exactly the same issue.
I emailed again and received a reply: after seeing the pictures the Expert thought these plants were healthy!! If that is the case I’m glad, however I question why the plants would be sent out in the first place looking as they do.i won’t be ordering again

23 July 2025
Unprompted review

Reply from Crocus.co.uk Ltd

We're sorry to hear about your disappointment with the alstroemeria plants, Snoozy. Your feedback is important to us, and we apologise that the replacements did not meet your expectations. If you'd like us to review this further, please email our customer service team with your order details and photos, and we'll do our best to resolve the issue.

Review of Boots

Review of Finest Filters

Review of Logicalbeauty

Review of Hobbs


Rated 2 out of 5 stars

Website Costumer service falls very short

I tried to purchase trousers on two occasions,however my credit card would not be accepted even though it has been accepted since on another site. I telephoned Hobbs several times within opening hours to place my order. Each time the phones were unmanned. I tried the chat and waited however that went unanswered and finally I sent an email explaining how difficult it has been to communicate with Hobbs and to place my order, even my email went unanswered. It’s a shame as they have nice clothes but I have given up now.

1 April 2025
Unprompted review

Reply from Hobbs

Good afternoon,
Thank you for taking the time to provide me with your feedback.
I am so so sorry to hear that you are having issues placing your order and getting an answer from our customer care team. This is not the service I wish to provide our customers at all and I can completely understand how frustrating this can be for you. Rest assured this will be reported.
Kind Regards - Hobbs Customer Care

Review of Chāmpo

Review of Chāmpo


Rated 2 out of 5 stars

Your shampoo is good

Your shampoo is good, however it is so hard to get it out of the bottle. My hands are slightly arthritic and I find it almost impossible to squeeze the shampoo out of the bottle. For this reason I couldn’t purchase it again which is a shame.

6 September 2024

Reply from Chāmpo

Dear Susan,

We are very sorry to hear that you've had difficulties squeezing all the shampoo out of your bottle. We understand your disappointment.

Our Customer Care team has already arranged for a spare pump to be dispatched to you. This will be with you very soon.

Please feel free to reach out to us should you have any other questions or concerns.

Thank you,
Chāmpo

Review of Landys Chemist

Review of Jigsaw


Rated 1 out of 5 stars

The refund process takes too long

The refund process takes too long, jigsaw says your refund will be processed up to 14 days after the item returned has been received back. I am still awaiting a refund 15 days after it has been received by them and I have now been told this may take up to 20 days. This is unacceptable and concerning in my view.

10 September 2024
Unprompted review

Reply from Jigsaw

Thank you for your feedback, we offer our sincere apologies for any disappointment that may have been caused.

We would like to assure you that your refund will be processed within and no later than 14 working days of arrival at our warehouse.

If this has passed the 14 working days excluding weekends and bank holidays please do reach out to us and we can expedite this for you

Emma Customer Experience.