Ireland
Review of Foto Factory
Printene er helt fantastiske! Kompositionen er smuk og bringer lidt af den danske natur ind i min stue.
En af printene blev desværre beskadiget under transporten, men Martin var utrolig venlig og hurtig til at svare — han sørgede for en erstatning uden problemer.
Super service og smuk kunst — jeg vil helt sikkert købe flere!
Review of GLS Denmark
Desværre blev produktet beskadiget under transporten. Håber at få en erstatning fra sælgeren.
Reply from GLS Denmark
Hej Andrei
Tak fordi du giver os besked om din oplevelse 🤗
Vi bestræber os på at få alle pakker leveret intakt. Jeg er ked af, det ikke er lykkedes.
Vi skal have kigget nærmere på skaden af din pakke.
Før vi kan det, skal du kontakte din afsender og anmelde skaden.
Derefter skal de kontakte os, så vi kan kigge nærmere på det 😊
Jeg ønsker dig en god dag 💙
Venlig hilsen
Mikkel S - Customer Service
Review of Købersmægler Køberrådgivning
As a foreigner, I have received great amount of support in buying a property and navigating the Danish housing market laws and regulations. I highly recommend !
Reply from Købersmægler Køberrådgivning
Hi Andrei. You are most welcome! Please let us know if there is anything else we can help you with.
Have a great day.
Best regards,
Villads
Review of Tradeinn
This is a comment towards customer support.
Pro : you reply very fast with your chat bots.
Cons : they can't replace a human and you are loosing customers in doing so.
Item available present during the ordering not available anymore. Understandable.
I am being asked to remove or replace the item not present. I want to replace it but their suggestions do not fit my criteria. I find a different one and message customer support. Their reply : same copy-paste message as before [..remove or replace item..].
It's a bot replying and not a human.
Reply from Tradeinn
Hello Andrei,
We are very sorry to hear that you found our service below your expectations. We would like to know more about what happened, please send us your order number and we will be happy to verify.
Thank you very much