Some Reasons Why You Should Keep Away!
I have ordered twice from My Hair World: The first order, worth 51,96 euros, was on 4.10.2023. The order was dispatched the following day, and everything was ok. This of course created some level of trust in me.
Last week, on 9.1.2024, I placed my second order worth 99,75 euros. Just like with the first order, I received a message the following day saying that the order had been sent, i.e. was on the way. The tracking status revealed it had only been electronically announced to DHL I am still waiting for this order to be sent. After reading many similar reviews, I contacted customer service per email, but received no reply. I need some of the hair products urgently, and will probably have to buy them elsewhere. Luckily, I ordered with PayPal; I am waiting until Friday (10 days) and then start the process of reclaiming my money. Please be careful with this shop. I was impressed by the wide range of products it offers, making it a potential "one stop shop". I hope it is not just another scheme that first wins your trust, before scamming you of your money. Most reviewers have reported a nice first time experience followed by what appears to be fraud.
Update: Thankfully, I had paid with Paypal. I received my money back mid February.
Update: 8.3.2024: My Hair World asked Trust Pilot for further background information, which I happily supplied. Mal sehen....
9 January 2024
Unprompted review