Olivier Lecerf

Emailed about a replacement for my glasses nose piece I had just lost and how I could order it on line (I think they re still building their us spare parts supply chain). Ekoï actually will send 2 pieces free of charge… that s customer service. Count on me to be a good ambassador for the brand

Very professional assistance from Madison Wolff. I had done some research and she provided me with objective advice to help make the final decision

Excellent service. Picked the right carrier too for this kind of work...

UPS, Bike flights carrier sent the bike on the wrong truck. Bike flights people worked w/ UPS to reroute the shipment and provided updates for the new delivery, minimizing the delay. Thx

excellent service through UPS (and competitive compared to Fedex) and very good advice