DM

Deepak Mansukhani

United Kingdom

Reviews

Review of Base.com (formerly BaseLinker)


Rated 1 out of 5 stars

most disappointing software and support experience CRAP

BaseLinker is positioned as a business-critical platform, yet we have experienced multiple major failures within days, including repeated label generation outages that brought our operation to a standstill.

The most concerning part was not the outage itself, but the complete lack of urgency from support. Multiple tickets were raised, urgent assistance was requested, and we even requested a video call to help resolve the issue. Those requests went unanswered. The only response we received was effectively to "read the documentation" while our business was unable to operate normally.

These failures occurred during a critical Amazon sales period, impacting inventory availability, order processing, operational KPIs, and revenue. When your business depends on a platform to fulfil customer orders, reliability is not optional.

What should have been treated as a critical incident remained unresolved for more than 24 hours. For a company providing services to e-commerce businesses, this is simply unacceptable.

The platform may have useful features, but when things go wrong, the real test is how a company responds. Based on our experience, BaseLinker failed that test completely.

We have lost confidence in both the reliability of the platform and the effectiveness of the support provided.

23 June 2026
Unprompted review

Review of Sky


Rated 1 out of 5 stars

Appalling Service – Complete Disaster

Sky Business Broadband is an absolute joke. Installed on Monday 22/09 by Openreach – the engineer left a messy, loose connection. By Tuesday 23/09, the broadband had already failed.

I have solid engineering knowledge, so I knew immediately it was a line or router fault – the lights weren’t flashing properly. I explained this in detail five times, yet every single time I was left on hold for over 25 minutes, only to be fobbed off with “we’re running a line check.” What nonsense. The line was dead – what exactly were they “checking”? It’s clear customer service has zero technical knowledge and just read from a script.

This is supposed to be business broadband, yet they think it’s acceptable to leave a company without service for up to 10 days. That alone tells you everything about how little they care about customers.

The whole experience has been a nightmare from day one – sloppy installation, useless support, no accountability, and no urgency. Luckily, I’m still in my cooling-off period and will be cancelling immediately.

If you value your time, your money, or your business – avoid Sky Business Broadband at all costs. The worst provider in the UK. Total rip-off, total incompetence.

22 September 2025
Unprompted review

Review of Openreach


Rated 1 out of 5 stars

Very poorly connected wires loose stop…

Very poorly connected wires loose stop working the next day

22 September 2025
Unprompted review

Reply from Openreach

Hi Deepak,

I'm sorry for the issues you're having with your services.

Please raise a fault with your service provider so this can be looked into further.

Thanks,
Frazer

Review of PizzaExpress


Rated 1 out of 5 stars

Raw Chicken and Uncooked Cannelloni

Raw Chicken and Uncooked Cannelloni – Extremely Unsafe
Ordered a takeaway from Pizza Express Mill Hill (NW7) via Deliveroo — completely unacceptable experience. The chicken was raw in the middle, posing a serious health risk, and the cannelloni wasn’t even cooked properly.

Tried contacting Pizza Express directly but was met with automated replies and no real response. No accountability, no resolution. For a national chain, this level of negligence is shocking.

This is now being taken further through the appropriate legal and food safety channels. Avoid this branch at all costs.

13 June 2025
Unprompted review

Review of Winksleep


Rated 1 out of 5 stars

I am extremely disappointed with Wink…

I am extremely disappointed with Wink Sleep. I purchased a bed frame from them, and the experience has been nothing short of a nightmare.

When assembling the bed frame, I discovered that the headboard was damaged and the bed frame slats were also broken. The overall workmanship is appalling and the quality is very poor. This bed frame is definitely not worth the money I paid for it.

I have written to Wink Sleep three times about these issues, but they have claimed each time that they never received any of my emails. Their customer service is extremely poor, and they seem to be employing deliberate delay tactics to avoid addressing my concerns.

I will be reporting this matter to Trading Standards, and if necessary, I will go through the Small Claims Court. Companies like Wink Sleep should not be allowed to get away with such daylight robbery and then ignore their customers. Save yourself the hassle and avoid Wink Sleep at all costs.

5 July 2024
Unprompted review

Review of Sainsbury's Money


Rated 1 out of 5 stars

Sainsburys bank-Pukka insurance

Sainsburys bank-Pukka insurance
Took out a policy thinking its with sainburys but they have it undewritten by some fraudsters pukka insurance (pls check how bad the reviews are)

When you complain to Sainburys their simple answer was sorry we cant help you go to pukka -but when we take out the policy you speak to sainsburys bank !!-THEY TAKE YOUR MONEY

WEHN YOU RECIVE THE INSURANCE DOCUMENTS IT HAS SAINBURYS BANK ON IT BUT WHEN THERE IS A ISSUE THEY DONT WANT TO KNOW.

If I could give it 0 stars I would, absolutely terrible customer service, no one answers the phone, it always says their lines are busy and no responses to emails. Atrocious experience with Action 365/Pukka is puttng it kindly, 6 month since my accident and still hasn't been resolved. How is this company still in operation?!?! I would advise everyone to avoid Sainsburys bank- Pukka insurance at all costs.

14 September 2022
Unprompted review

Review of Action 365

Review of Pukka Services T/A Action365 Ltd


Rated 1 out of 5 stars

FRAUDSTERS

Worst insurance company out there ,they dont pay out on claims do not answer calls or emails .This comapny are total frausters have had to start legal procceding against the.

PLEASE BE AWARE OF THESE FRAUDSTERS

14 September 2022
Unprompted review

Review of Homebase


Rated 1 out of 5 stars

box damaged glitter all over the floor…

box damaged glitter all over the floor very poor will not be buying again

22 November 2021

Reply from Homebase

Sorry to hear this but glitter is put on in excess to ensure a good coverage on the product when assembled for use. Unfortunately glitter is prone to spreading very easily , we're sorry to hear that the box was damaged upon arrival. I will pass this feedback onto the relevant team. We hope you love your new tree :-)

Sally
Customer Feedback - Homebase

Review of Verisure Alarms UK


Rated 1 out of 5 stars

DISHONEST AND WASTE OF TIME

My smoke alarm system not been working for over 2 weeks they keep saying either a engineer will come out or we will send you the batteries to change it yourself.

NO WHERE IN YOUR CONTRACT STATES THE CUSTOMERS HAS TO MAINTAIN AND FIT BATTERIES THEM SELF.

SURLEY THIS WHY WE PAY MONTHLY CHARGES SO WE HAVE A PROPER SERVICE.ANY ONE CONSDERING TO INSTALL VERISURE PLS SHOULD BE AWARE ..

JUST READ THE NUMBER OF NEGATIVE FEEDBACK THIS COMPANY HAS RECIVED RECENTLY

EVEN ON VARIOUS SOCIAL MEDIA PLATFORMS ARE FULL OF NEGATIVE REVIEWS FOR THIS COMPANY.

9 July 2021
Unprompted review

Review of Verisure Alarms UK


Rated 1 out of 5 stars

non responsive customer services.

Have reported a problem with the non working equipment 4weeks ago have called customer services several times till 27/01 no one has called back to book a engineer paying for monthly service charges for non working equipment.

always seems to be issues with their company or equipment

A strong suggestion anyone thinking of verisure-pls rethink will never recommend verisure to any one.

Have also informed my local Trading standards as well.

27 January 2021
Unprompted review

Reply from Verisure Alarms UK

Hi Deepak
I am really sorry to hear that you have had an issue with your alarm.
I am going to arrange for a member of the team to give you a call and we will try and get this resolved for you now.
Kind regards
Angela
Your Verisure Customer Support Team

Review of Verisure Alarms UK


Rated 1 out of 5 stars

Have the system for a year now have had…

Have the system for a year now have had a number faults over the year.

In good faith have recommend the company to friends family neighbours .

After service and customer service is extremely poor and unsatisfactory they just hang up the phone so be aware nothing ever gets resolved with them !!

Next step will be going to trading standards and watch dog.

11 September 2020
Unprompted review