Jonathan Costello

Just to update on vinted. They have no suspended my account , blocked my listings and eliminated all reviews and feedback. Now it’s no surprise a company like this chose to go down that route hiding like little dogs instead of facing the customer. I expect nothing less. What a dog sh@t company . I can see from all the reviews your company is doing so well. 🤣.

I had an absolutely fantastic golf trip to Antalya, Turkey, organised by Neil from Rhodium Golf. I was part of a group of 16, with Liam Holt as the lead booker, and from the moment we landed, everything was handled perfectly.

The airport transfers, hotel arrangements, tee times, and transport to and from the exceptional golf courses were all organised seamlessly and ran on time every day. Whenever we finished a round, a quick phone call was all it took for our transport to arrive promptly.

Everything we needed was catered for with the utmost professionalism, attention to detail, and care. Having all the logistics taken care of allowed us to relax, enjoy the trip, and focus on our golf without any stress.

On behalf of all 16 lads, I can confidently say the service was truly 5-star from start to finish. Thank you, Neil and the Rhodium Golf team, for making the experience so enjoyable and hassle-free. Highly recommended!

If I could leave 0 stars, I absolutely would.

Vinted is one of the most incompetent and disrespectful platforms I have ever dealt with. I sell authentic luxury items and have built up genuine reviews from real buyers, yet you still had the audacity to block my account over completely false accusations of “fraudulent” items.

The item you claimed was fake has already been professionally authenticated as 100% genuine. Your so-called authentication system is clearly a joke, and it’s obvious your staff have little to no real knowledge of luxury brands or authenticity checks.

What makes this even worse is the complete lack of professionalism and respect shown towards loyal users. I have never scammed anyone, never had unresolved issues with buyers or sellers, and have always conducted myself properly on your platform. Meanwhile, your company throws around false claims with zero evidence and expects sellers to just accept it.

You accuse honest sellers while allowing actual scammers to operate freely. The irony is unbelievable.

Your customer service is embarrassing, your policies are inconsistent, and your treatment of legitimate users is disgusting. I will never use this platform again and I strongly advise anyone selling luxury items to think twice before trusting Vinted with their business.

Absolutely shameful company.

Can’t thank them enough. Great prices. Needed a cultivator for another day to finish the garden and was not an issue. Machine I had never missed a beat. Tore my garden to shreds and saved me a weeks worth of digging. Top quality service . Thanks chase hire.

Terrible terrible terrible. This company checks fakes when they are Fake themselves. I bought a balenciaga hoody from Selfridges fully certilogo and qr code came back authentic.

Tried poizon and guess what ? Came back not authentic and fake. This company cannot be trusted and is causing buyers and sellers a lot of problems thinking the items they have are fake. Avoid like the plague.

If I could put zero stars I would. Lure you in with a tester trial for £9.99 then charge you £45 afterwards. Cancelling is not strait forward, you have to email them directly and can’t cancel the subscription straight away. This is basically theft and you should be ashamed of yourselves.

If I could put zero I would. The website lures you in by setting up a 3 month subscription for £20 then after they charge you £80 and not tell you that the subscription is rolling. Literally a fraud company who say one thing then do something totally different.

Very disappointed in this company and will never be approaching them again.

Just returned from a golf trip with 16 lads, and I cannot recommend Kingsman enough. Faultless is the word that comes to mind when describing their service. From start to finish, the attention to detail, the professionalism, and the genuine care we received made the entire experience seamless. It truly felt like a VIP treatment, and it took all the stress out of the holiday. Thank you to the whole team for making our trip so memorable — we'll definitely be back!

Rude , arrogant ,obnoxious. Been asked to provide more details. I went into ams Tewksbury with the option of purchasing a new Ktm sxf 250 I was told not to touch the bikes and that I couldn’t sit on one. From there eyes were following me around the shop like I was some kind of thief. Felt extremely uncomfortable and got the feeling I was being judged. Took my business elsewhere and got a much better experience at redline Ktm.

Very satisfied

Quite disappointed with this company. Located them on Instagram and decided to message with a question about sofas that I couldn’t find on the website. Company still posting stories but have ignored my message. Taken my business elsewhere.

Absolute joke of a company if I could leave 0 stars I would. Ordered some men’s aftershave on the 2nd of December that’s stated 2-4 working days delivery. After a week it still hadn't arrived. I called customer service and was waiting on the phone for 2 hours to finally get through and told me my only option was to cancel the order or escalate it and this could take 30 days. I received no apology and the order cancelled straight away. The item was then sold out everywhere so close to Christmas. What a complete joke of a company regarding customer service. I was a member with the fragrance shop and as a result of this will be cancelling and going elsewhere.
Order number FWUK58647295

My balls arrived after 3 days when it stated on the website next day or 2 at the latest. I was then told because it’s December they only ship certain days however this was nowhere on the website. After my reply I was ignored and ended up purchasing some balls at the golf shop as mine didn’t arrive when scheduled.

Fantastic service. I purchased a ping hybrid 5 as a trade in and golfclubs4cash gave me £95 for 3 used clubs that I no longer needed. Kept up to date with every process of the delivery and returning my clubs I sold them. Completely hassle free very happy with my new ping hybrid.

Have to be completely honest in my review.
I ordered the mango sorbet toothpaste Monday and I have just received it this morning. No issues at all kept up to date with shipping and delivery window time.

Slightly expensive but excited to see the hype.

Terrible, sent my package to the wrong address, homeowner brought it around to me two weeks later as they were on holiday. Driver falsified my signature.

Attempted to send my parcel back as I needed the suit for a wedding but had to purchase another one at short notice because of this mess up.

Company didn’t care or want to know and came up with some rubbish that the tags was not situated properly 😂.

Whole process was a joke and will not be purchasing ever again. Quick enough to take your money but when there is a problem they come up with pathetic excuses not to refund. I will say that the suit looked epic and wish I could of worn it.

After so many negative reviews I thought I’d share my experience as I too was skeptical. I’ve ordered a pair of suede shoes for a wedding.

Order placed Thursday 21st July.
Expected delivery was 25th to 29th july.
Received 26th July.

Cannot fault the company or service one bit.

Faith Restored!!!!!!

Ok so can I start by saying I too was very
frustrated by the reviews and hera at the start.

So I ordered my tracksuit on the 26th of December and it said next working dispatch,I heard nothing for a week or so until I emailed them. All I got was a message apologising saying there was a massive back order and that items would begin to start shipping out after December 31st. I was very frustrated and thought I was being scammed!!!!!!.
HERA did get back to me again saying please bare with us and thank you for your patience.Wednesday the 13th of January I got a update saying my item has been dispatched.17th of January I got a message saying my items were out for delivery with Ryan the dpd driver. 9.30am my order arrived.

I’m writing this review as I feel there has been a lot of negative comments towards HERA recently due to a few problems however I feel I owe this review as they did follow up with what they promised even if my order did take 3 weeks to arrive. From my experience all I can say is yes it’s annoying but try and be patient as I’m sure they are doing everything in their power to get us the items.

Finally I ordered a medium in bone sweatshirt and a medium in bone joggers and the fit and quality is perfection. I have many items from HERA and although this situation was testing at times it’s all worked itself out in the end.

Not sure if it’s placebo or not but I’ve had anxiety over the situation and being off work and the paste seems to have taken the edge off I feel but not sure.