Liz D'Agostino

Oh how I wish I'd thought to check Passfly's reviews before I bought my fast track pass for Madrid Airport. Like everyone else I've now found myself signed up to a subscription, that I certainly don't want or need, the details of which must be so deeply hidden if they are there at all. Their dealings are clearly not transparent if everyone is complaining of the same problem.
I've emailed customer services, I'm just hoping they play fair and refund and cancel this.

I've recently opened a GB Bank account and I was having a problem logging in.
My call to customer service was answered promptly and I was guided through the process by a lovely patient chap, he couldn't have been nicer.
As it's a new bank I was a bit apprehensive but the good customer service has made me feel very positive about my decision.
I would have given 5 stars but since I had the hiccup getting logged on in the first place I thought 4 was fairer.

I'd like to thank Andy Chadwick for his help in explaining equity release to me and talking me through all my other options. I felt like he genuinely had my best interests at heart, there was no pressure and no hard sell. It turned out that equity release wasn't right for me at this time but Andy was very gracious about it.
I'd be happy to recommend Hub and would use them again in the future.

Great service, my order came really quickly absolutely delighted.