Awful company! Please avoid at all costs, advertising then selling products they must not have and advising delivery dates the cannot fulfill, when emailing as delivery date goes by and months past its excuse after excuse
1 January 2026
Unprompted review
Reply from Techinn
Dear Catherine,
We sincerely apologize for the frustration you experienced. It is never our intention to advertise items we cannot fulfill or to keep our customers waiting without a clear solution.
We have tried to look into your specific case to understand exactly what went wrong with your delivery. However, because this order was placed back in November 2025, our systems no longer retain the detailed tracking and carrier history required to investigate the incident thoroughly.
We understand this is a disappointing experience and completely falls short of the service standard we aim to provide. If there is any pending resolution regarding this order, please reach out to our management team directly at support@tradeinn.com with your order number, and we will do our best to assist you manually.
Have my package since the 5th of December it’s now the 31st it was a child’s Christmas gift. I called phone was cut off, emailed have a case number that still hasn’t been responded too. Stood with a crowd of other parents at their office trying to get our packages Christmas Eve morning while they hid inside. I will not order from any company that uses them for deliveries. Hopefully they shut down soon and a decent company takes over our deliveries who know what they’re doing
Love this water tap system, using since 2022. Filter changed yearly by company, no hassle and guy comes on time. Drinking water tastes lovely and my kettle looks like the day I bought it, no longer clogged with lime scale
24 November 2025
Reply from Culligan Consumer Products Ireland Ltd
Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.
Disgusting company please read through all one star reviews, ordered main Christmas gift for a child on November 24th with expected delivery date of December 3rd. Package wasn’t sent until after December 5th It is now December 29th and no sign of package. They did the same last Christmas with a package ordered mid November that didn’t arrive until January. Luckily I was able to replace those presents in time I wasn’t so lucky this year. but I thought this was a once off oversight and ordered from them again. I should have checked reviews first. They are selling items they do not have while lying about delivery dates leading you to believe you will have item well on time. Taking the decision away to order from a reputable company who actually has the products in stock they are advertising for sale. You will receive no apology just told to “wait patiently” as Christmas comes and goes. I’d advise to shop elsewhere with a company that values its customers Reply to response from business How early exactly are you advising? I mean if I order on November 24th and your site advices expected delivery date of December 3rd but order is not here by December 30th. You’re telling me I was in the wrong by not ordering early enough? What a patronising rude response. I’ll get in touch by email and would like a response showing me where exactly on your site it said that?! Stop lying and admit fault. Stop trying to make out customers are stupid. As I said disgraceful company
29 December 2025
Unprompted review
Reply from Techinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
Due to the high volume of shipments during this period, collection and delivery times may vary, so we always recommend placing orders well in advance of the Christmas season.
Please accept our sincerest apologies for any inconvenience caused.
Excellent fast service, needed corsodyl gel after a surgery and could not find it Anywhere but here! Also send with complementary joint supplements to try!