United Kingdom
Review of VistaPrint USA
Superb assistance! Very patient and knowledgeable and really helped to make the whole process so much easier so well worth the extra money if you don’t know what you are doing like me !
Reply from VistaPrint USA
Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.
Review of Lumos Experiences
A lovely experience and very beautiful although a little out of tune at times and they weren’t always in time.
I’m not sure that they commanded the charge but it was still a lovely evening.
Reply from Lumos Experiences
Thank you for your review, we're so happy you enjoyed the experience and we will take your feedback regarding the quality of the music in to account. We hope to welcome you soon and to provide a perfect experience.
Review of Check My Body Health
Amazing how much information can be detected just by strands of hair.
Really simple service and easy to get results
Reply from Check My Body Health
We're happy to hear that you found our service simple and easy to use. It's amazing how much hair can reveal, and we appreciate your positive feedback!
Review of Hayloft
Standard of the plants dreadful and I’ve put in a request to have these replaced but not heard anything back. Also not notif
Reply from Hayloft
Good morning,
I'm sorry your plants arrived in this way. We usually answer emails within 7 days. Alternatively you are welcome to call us on 01386 562 999 option 2.
Any of our team would be happy to look into this further with you.
Kind regards
Evie
Review of Virgin Experience Days
What an absolute nightmare trying to get this sorted !! I won a voucher through Kettle and I can’t quote believe how difficult the process as been !
Reply from Virgin Experience Days
This is an absolute focus for our business, and we are working hard to make our gift cards user friendly for everyone!
Despite your initial disappointment during purchasing Sarah, we have every confidence that the experience purchased, will not let you down - Chantelle.
Review of Evri
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Review of ao.com
The website is very confusing when it comes to what's included in the Five Star Membership and it looks like it does include installation of the new device.
Otherwise easy to order and very quick next day delivery
Delivery guys very polite and great
Review of Homebase
Easy to use service for click and collection and the lady on the desk was very helpful
Reply from Homebase
Hi Sarah,
Thank you for taking the time to leave us a review.
It's great to hear you found the click and collect service quick to use and we hope you have now decided what colour paint to use.
Hope to see you again soon!
Team Homebase
Review of Nigel Broadhead Mynard Solicitors
So far the experience has been good with the Welcome team and just handed over to the conveyancer. Their customer portal could do with a bit of an update and not quite as easy to navigate as another one I'm using for the sale of my property.
It's all been an easy process so would so far recommend.
Review of Quinessence Aromatherapy
Great oils.
My feedback would be around the containers/ bottles they come up. In my opinion they should all be glass.
We need to be reducing our use of plastic, and glass can be recycled. All oils ought to be stored in glass.
The bottle, particularly the base oils don’t necessarily represent the quality of the oils either. If I consider the branding and labelling of Neals Yard and Tisserand as examples, they present themselves as better quality because of the packaging. I’d have to say the appear to look cheap.
Reply from Quinessence Aromatherapy
Hi Sarah,
Thanks for your review. This is indeed a tricky subject, since we too prefer the appearance of glass for our products. And we are also trying be responsible regarding our packaging choices.
We made the decision to switch to plastic bottles (for some products) to help reduce our carbon footprint. A small 100ml plastic bottle weighs 13.5 grams, whereas a 100ml glass bottle weighs 101 grams - that's nearly 8 times as much! Many of our products are packaged in 250ml sizes, so you can imagine the huge difference there.
When you consider that we are shipping products around the world all year round, that is a massive saving on the weight of goods that would require extra fuel to transport them. Breakages are almost zero with plastic bottles, whereas with glass they are much higher, and breakages can cause environmental issues too, not to mention upset customers. When a delivery arrives broken we have to ship it again - which is bad enough in the UK, but much worse if it is Japan when you consider the fuel aspect.
Improvements continue to be made regarding recycling plastic materials, whereas less glass than you might expect is actually recycled, although hopefully this will improve too. Now that the world has finally woken up to this issue it is finally being addressed more responsibly, which has to be a positive step in the right direction.
So like all responsible companies, we are doing as much as we can to help save the environment, but in truth none of the options available at the moment are ideal with packaging materials.
Thanks again for your review, we're delighted you like our oils.
Customer Support
Quinessence
Review of E.ON UK
Excellent service !
Really pleased I’ve had the smart meter fitted now.
Really makes you watch usage