Richard Christopher

I ordered and paid for a wind turbine in November 2025. No sign of it being delivered. Just excuses. I checked out the company on Companies House before ordering, who knew the Government are allowing criminals to operate on a Government Register!!

Excellent service, excellent knowledge and advice. We bought a new mattress from them, which was delivered damaged. We reported the damage to Land of Beds straight away. They replaced the damaged mattress without question. We cannot fault their service. In fact the level of service was so good we would wholeheartedly recommend the Land of Beds team for any future service.

Customer service skills 0 and just jabbered at each other is a foreign language we couldn’t understand! Could have been saying anything about us!!

Bought Lynxevo diagnostics for my Range Rovers, not very stable and the response time from Britpart over queries is atrocious. Now the system has cancelled one of my entitlements and will not let me deploy the diagnostics on my Range Rover Sport. I have been trying to resolve for the past month and a half but Britpart have not replied not even acknowledged my problem. Here I am with my work vehicle off the road!! Maybe they are going bust. Definitely think twice before using them.

No body appears to be able to supply a simple A4 VAT invoice. One has to assume they are incompetent.

Thank you for the receipt, I still don’t understand why one isn’t sent out automatically, especially to your business customers.

What went right!!!! No Invoice??? A policy schedule which is password protected so I cannot open it.

Useless If you are incapable of using modern technology then please revert to paper through the post.

It appears that everybody is employing staff who are incompetent.

I have purchased tickets, I can access my account online but they ask me to use their app which cannot find my account and will not let me log in. Another useless and irresponsible outfit!!! No email to complain to.... Asks you to do their job and look for your solution yourself... DO YOUR JOB PROPERLY! Sort out your cock ups in a responsible manner. I would lock up every website which issues "no-reply" emails, how rude to talk to someone and then lot allow them to respond! An I would lock up every website that does not have a starightforward complaints email address which is manned 24/7.

I took out a contract through Ice Comms last year following a proposal for 2 iPhone 11 phones and a 3 year contract with O2. The proposal consisted of the following statements:
Total Monthly Line Rental for ALL Users after Discounts - @ £42.71
1x Apple iPhone 11 256GB – supplied free of charge
The reality of the deal:
Total Monthly Line Rental for ALL Users after Discounts - @ £42.71 for 18 months then £70.00 per phone.
1x Apple iPhone 11 256GB – £45.00 per month.
Unhappy with the deal I asked to Terminate this agreement as it was not as originally proposed these are ICE COMMS termination charges: £3,309.00 plus the outstanding rental charges on the handsets of £2000.00. PLEASE DO NOT USE ICE COMMS LTD.

Ok. Could be a little clearer about where to break the swab after taking the sample, ie at the indent in the shaft. Also didn’t say anywhere about the sticky liquid in the sample tube!

Excellent service as always. Very pleased with my new, competitively priced, 40v cordless impact wrench.

Excellent easy, quick service offering value for money.

No invoice and a pain in the backside to try and get one????

Excellent quick service even in these tough times, well done.

I booked a flight with these people, which cost me £2,000.00, they then sent out an email asking for a photo copy of my driving license and a full colour photocopy of both sides of my debit card to validate the payment and stated that the tickets would not be provided until I provided this information. I refused and asked them not to proceed with the transaction as I did not wish to provide this information. I checked with my bank and they advised that I should not send out full colour copies of my debit card. Myflightsearch.com still proceeded to take the money from my bank 8 hours later. But did not provide my flight tickets. Dealing with them has cost me Money. Do not deal with them as they cannot be trusted.

Update:
Some weeks later, after numerous unanswered phone calls and emails to both myflightsearch.com and to the ARC Airline Reporting Center, I received a response to an email. Myflightsearch.com agreed to refund my money which they did, £120.00 less than I had paid but given the effort I had put in to trying to get the refund I was happy to get anything.

Had to close my paypal account when I discovered that they had allowed unauthorised access to my bank account but when questioned simply rejected my complaint almost instantly. Please be aware PayPal is NOT a secure solution and they will allow unauthorised access, obviously without any checks.

Parcel delivered 24 hrs late. paid extra to have it delivered overnight and because the DPD driver couldn't read he went to the wrong address. Called DPD 5 mins after the "we missed you" was posted and we were told that the driver was returning to deliver and would call us when he was near the useless driver stuck one finger up to us and just went home.
Do Not Use DPD Abergele.