Zarina

Somebody made unauthorised transactions from my account. €2000 were stolen from it. I reported the case straight away. Almost 2 months has passed and N26 didn’t do anything to restore my money. I continuously reached out to them and they simply ignore it. My full legal name is Zarina Kenesbayeva, the money was stolen from somebody in Dubai, 3 transactions total. I have been N26 customer for 6 years and never expected such a careless reaction from a bank.

I didn't receive my order and Yesstyle.com customer support refuses to do anything about it. I have sent them over 5 emails, each time I get a copy/paste answer. They keep referring to a tracking number. I tried to explain so many times that the tracking information has not been updated in 2 weeks and it says that they haven't even received the package. Yesstyle keep saying that my package has been sent on August 9th, yet there is no proof about it anywhere. They don't refund my money and they refuse to help. I DEMAND A FULL REFUND IMMEDITELLY! Order number: 24403557

My order has not been delivered. There are no updates when I try to track the package. I have contacted the customer support and instead got an automatic response that doesn't answer any of my questions. I have spent a lot of money, didn't receive an order and there are no humans to talk to about it. I want my money back. Order number: 24403557

I was totally lied to before I signed my contact. My main condition before I agreed to get the membership was that I can pause my memebership any time I need. The lady who works at Elements assured me that it is easy to pause the memebership and it's not a problem. In reality, as soon as I requestes to pause the memebership for the first time, they created so many complications, thousands of emails back and forth and keep requesting paperwork for it. They clearly make it super complicated on purpose to discourage me to pause the memebership, instead of seeking solutions, they create problems that don't exist. So, it was a complete lie what the employee told me there. Moreover, I get an attitue from both people I talked to about it, they say "it is irritating". Oh is it? I am sorry to irritate you, but then you shouldn't lie to get the new clients. I would not have signed up, if I was told straigh away that pausing is complicated. Such an unprofessional way they treat their customers and mind you we pay over 100Euros for the membership per month, just to be treated that way. I feel I was totally scammed and so so disspaointed in the way this situation is being handled.

Scammers, don't waste your money. I have paid for the comments, only received half of them, reached out to customer support and they said I deleted them. Why would I pay for comments to delete them? They refuse to fullfill the order or refund my money. The customer support agent talks in an extrimely unprofessional manner. It's not a legit business

This compalight is reagrding my order delivery on June 1st, at 13:00. I was insulted by a delivery person, shouted at and called "crazy". This is the kind of service we receive at Rewe now? Is there even an interview process to check if people you hire are sane and safe for the public? Next time am I going to be physically assulted? How am I supposed to feel safe now opening door to them?

The issues arised because once again the delivery person didn't want to pick the empty glass bottles. This story happens every time, because they are too lazy to do it. They do not take the machine to register the bottles and always come up with the exuse that "it is broken". Happened over 10 times at this point with different drivers each time. Which makes me think that this is not really true. I already reached out to Rewe about it before, the issue was not fixed. The delivery people keep lying and don't wan't to do their job. As a result, I have a hallway full of bottles that nobody picks up and I can't get my deposit money back. For how long is this going to conitnue?

On top of that the same delivery person who insulted me to my face took 8 reusable bags that I was charged for, he didn't account any of that. So, I am sure I won't be getting deducted that amout either.

I depand:
- Appology from the delivery person and I want to talk to his manager directly. Insulting your customer is absolutely unacceptable.
- Get my money back for the reusable bags that he basicaly just stole from me
- Get another delivery person to come and pick up the bottles before the end of next week.

Otherwise, I am goint to have to escalate this case. I will absolutely not allow this to happen without any consequences. I have been a loyal customer of Rewe for over 3 years now, I order groceries every single week and I cannot believe this is how we are being treated.

A very unhappy customer,
Zarina Kenesbayeva
Order ID: B-Q7D-5XF-DP6

The Customer Support is an utter nightmare. My package got lost and nobody at FragranceNet.com gives a damn about it. I contacted them 3 times asking for information about my order or to get a refund and they are not being helpful at all. They just keep sending generic copy/paste answers that are not solving anything. They completely ignore a refund request. Never had to deal with such an unprofessional team. I am escalating this case with Paypal to get my money back. My order # 302527583. If I were you I would stay away from the FragranceNet.com website.

I have placed an order and have received 2 damaged items. I have reached out to customer support and over 2 weeks they didn’t refund me. It’s a scam! They keep texting nonsense in order not to pay back. Avoid at all costs people. Zarina Kenesbayeva (order #1524202950)

People be aware the company fails to deliver the order and you can kiss goodbye your money. They dont redund money if your package is lost. I was trying to sort this out politely with the customer suport, which was so unwiling to help. Every time I would receive a generic template from the different employees, the answer would be not applicable to my case at all. I would explain the situation again and again and they come back to me with an absolutely unhelpful response. But they were very clear there will be no refund. What an unethical business. Save your money and nerves and buy from a more reputable online store. Just wanted to prevent you from making my mistake.

For the referrence:
Order number: 15327826
Tracking number: LT531984365NL

I have paused my membership due to Covid-19, because I didn't feel safe going to the gym and I still got charged for that. I reached out to customer support and also completely canceled my account with Urban Sports and again got charged this month. This company keeps draining money from me during the pandemic and I don't know what measures I can take to stop this. This is totally unacceptable and reading the reviews here I realised I should not have become a member in the first place, they are scamming people.

This is just terrible! I have ordered my BlendJet a MONTH ago! I still haven't received it. I have contacted Customer Support twice and there is nothing they want to do it and they say that I have to wait 60 days, before I can get a refund! This is not what I signed up for. Now I don't have a product and I don't have my money. The company is not doing anything to fix it! Would never recommend it to anyone! And I'll make sure all my friend and YouTube viewers know about their awful service! Very disappointing